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Support for your Dyson Pure Hot+Cool™ purifier fan heater Dyson Pure Hot+Cool™ HP01 purifying heater + fan

Activate your warranty

You can get support that's tailored to you, owner exclusives and more when you register your machine.

Getting started

Play the video. How to set up your machine.

Maintaining your machine

Cleaner indoor air, day after day

Cleaner indoor air, day after day

Over time, purifier filters can get clogged up with microscopic pollutants, and even let unpleasant odours back into the room. That’s why we recommend changing your filter when your machine alerts you – so it keeps on running effectively, for a cleaner environment.

Play the video. How to replace the filter.
Play the video. How to replace the battery in your remote.

Useful tips

Store the remote

It attaches magnetically to the top of the machine, button-side down.

Jet Focus control

Two powerful airflow modes give you long-range personal heating or fast, even room heatin. Airflow where you want it, at the press of a button.

Smooth oscillation

At the touch of a button, the machine will gently oscillate to project purified air across the room.

Frequently asked questions

How often does the filter in this machine need changing?

The filter has been designed to last a full year; this is based on 12 hours' daily use. However, the filter may need replacing sooner depending on environmental conditions (e.g. if any smoke is pulled through the machine). You can find a replacement filter here.

Accessories and replacement parts

Filter housing

Part No. 967827-06

Replacement filter housing for your Dyson purifier.

$51.99

Learn more

Remote control

Part No. 967197-14

Replacement remote control for your Dyson machine.

$29.99

Learn more

User guide

Part No. 967198-03

Contains instructions on how to set up and use your machine.

Please call us on 1-866-693-9766 as we don't sell this part online.

Why Register? More perks.

Being a Dyson product registered owner has even more perks:

Exclusive Savings Events

Save 20% during Savings Events, only for Dyson owners.

Free Health Check

Reminders for free preventative maintenance checks at a Dyson Service Center near you.

First to know

Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.

VIP Hotline

Assistance from our U.S.-based team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.

Reviewer Program

Experience the latest technology in our invitation-only reviewer program.

Machine Information

Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.