Live Support Skip navigation
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

From mucky pups to stubborn dirt.

Dyson vacuums combine powerful suction and specialist tools to remove more pet hair, dust and dirt from your home.

Only Dyson gives you:

Free tools with auto-registration

Free tools with auto-registration

Exclusive to Dyson.com

Choose up to 3 additional tools absolutely free with auto-registration on select vacuums. To choose your free tools, see the accessory selector page after you add to cart.

Price match promise

Price match promise

Be confident that you're getting the best price on Dyson.com. If within 30 days of purchase you should find the same model currently advertised by an authorized US Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-866-664-9004 or chat to get started. Here’s what you’ll need to know:

- Product must be the exact same model number as it appears on Dyson.com and in stock.

- Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL).

- Authorized dealers are limited to Amazon, Barneys, Best Buy, Costco, Bed Bath & Beyond, Home Depot, Kohls, Lowes, Macy’s, MOMA, Neiman Marcus, QVC, Sams Club, Sears, Sephora, Target, Ulta, Video Audio Center, and Wal-Mart.

- Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, or a demonstrator product.

- Product price must not be lower due to an advertising error or misprint.

Lower price will not be honored if the result of a violation of a Dyson unilateral advertising or pricing policy or if doing so would result in a violation of a Dyson policy.

Free Shipping

Free Shipping

The shipping cost of machines (vacuum cleaners, fans, heaters, humidifiers, purifiers, hair dryers, and lighting) is free of charge when ordering on Dyson.com. In-stock orders received by 1:00 PM Eastern Time Monday-Friday will usually ship same day. Orders will usually ship the next business day if received after 1:00 PM Eastern Time, on Saturday-Sunday, or on public holidays. All tools, accessories, and spare parts will ship separately, and be delivered between 10-15 business days. Any items not part of an order containing a machine will incur a $8.95 shipping and handling charge.

On acceptance of orders, Dyson will make every effort to process them within the stated time frame. Dyson will not be held liable for shipping delays caused by severe weather or unforeseen events. To ensure the security of purchases, Dyson may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to distribution center and inventory availability. Dyson only ships to US delivery addresses in the 50 states, and cannot deliver to PO boxes or APO/FPO addresses.

30-day or 90-day money-back guarantee

Money-back Guarantee

If you'd like to return a Dyson machine for a full refund, you need to do so within 30 days of purchase. For Dyson Cyclone V10™ vacuums, you have 90 days from purchase. Dyson Direct will pay for return freight. 

 

Customer Service Helpline

If you have questions please contact us. You can email or call:

-  questions@dyson.com - Our Digital Support team is available 24 hours a day, 7 days a week. Most inquiries are handled within two hours or less

- 1-866-MY-DYSON (1-866-693-9766) - Our Helpline is available from 8am - 8pm Monday to Friday, and 9am-6pm Saturday (closed Sunday). 

 

Dyson Direct Returns Policy

If you wish to return any product purchased from Dyson Direct, please contact our toll-free Contact Center at 1-866-MY-DYSON (1-866-693-9766) prior to returning your merchandise. 

To receive a full refund for an item purchased from Dyson, please follow these three steps:

1. Call the Contact Center to initiate your return and to identify the correct return shipping address and method.

2. Package the item(s) to be returned in the original Dyson packaging.

3. Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.

Please allow 4-8 weeks for return processing. Products returned to Dyson will receive a full refund.

Dirt doesn't stop at the doorway.

PLAY

Sniffs out hidden dust.

Root Cyclone™ technology generates powerful centrifugal forces to spin dust and dirt out of the air and into the bin. With a highly-efficient post-motor filter, microscopic allergens from pet hair and dander are trapped, leaving your home cleaner.

Keeps hard floors clean. Even if your pet doesn't.

A cleaner head with soft woven nylon traps large debris, while anti-static carbon fiber filaments remove fine dust.

Transforms to a hand-held. Tackles dirt, everywhere.

Dyson cord-free machines transform from a stick vacuum to a handheld in moments. Tools and cleaner heads connect to the wand or directly to the machine for easy cleaning, up high and down low. So pet hair has nowhere to hide.

A bite bigger than its bark.

The Dyson digital motor in our cord-free vacuums is small and light – but extremely powerful. Combined with motorized tools and cleaner heads, it's designed to suck up dirt, pet hair and allergens from all floor types.

Tools for homes with pets

Tangle-free turbine tool.

We've engineered the first turbine tool that doesn't tangle. Its counter-rotating heads remove hair from carpets, cushions, drapes and bedding.

It's included with all Dyson Animal upright and canister vacuums. Also available to purchase separately.

Groom tool.

Mess-free, vacuum-assisted grooming.

Removes problem pet hairs at the source. Flexible, angled bristles collect loose hair as they comb your dog's pelt, then retract when the thumb trigger is released to suck hair and allergens directly into the airflow.

The tool channels airflow so every brush stroke is comfortable for your pet – collecting loose hair and dead skin cells without sticking. 

Designed for use on medium- and long-haired adult dogs. Available to purchase separately.

Mini stiff bristle brush.

Digs through carpet pile to dislodge dead skin cells and dried-in mud. The stiff, angled bristles create a flicking action, releasing dirt directly into the airflow.

Perfect for cleaning both your home and car. Available to purchase separately.

Choose your model

  • Dyson Ball Animal 2 vacuum

    No other vacuum has stronger suction at the cleaner head.*

    Even more power for tough tasks.

    Engineered for homes with pets.

    3 tools and accessories included See all Hide Click to learn more

    Tangle-free turbine tool

    Counter-rotating brush heads remove hair from carpets and upholstery

    Stair tool

    Velour strips pick up hair and dirt from stairs

    Combination tool

    Two tools in one - brush and wide nozzle. For switching between tasks.

    3 free tools when you auto-register.
    • 3 free tools when you auto-register.
    Was $499.99
    $299.99
    Save $200.00
    3 free tools when you auto-register.
  • DYSON.COM EXCLUSIVE
    Dyson V8 Absolute (Iron)

    Engineered for cleaning anywhere around the home

    Color:  Iron
    7 tools and accessories included See all Hide Click to learn more

    Direct drive cleaner head

    Powerful direct-drive cleaner head removes ground-in dirt from carpets

    Soft roller cleaner head

    Engineered with soft woven nylon and anti-static carbon fiber, for hard floors

    Mini Motorized tool

    Motorized brush bar tackles hair and ground-in dirt, in tight spaces.

    Docking station

    Wall-mounted dock to recharge your vacuum and tidily store tools

    Mini soft dusting brush

    With soft nylon bristles to clean delicate surfaces and fabrics

    Combination tool

    Two tools in one - brush and wide nozzle. For simple switching between tasks

    Crevice tool

    Designed for precise cleaning around edges and narrow gaps

    Price matched!
    3 free tools when you auto-register.
    • Price matched!
    • 3 free tools when you auto-register.
    Was $499.99
    $349.99
    Save $150.00
    Price matched!
    3 free tools when you auto-register.
  • Dyson V8 Absolute (Yellow)

    Engineered for cleaning anywhere around the home

    Color:  Yellow
    7 tools and accessories included See all Hide Click to learn more

    Direct drive cleaner head

    Powerful direct-drive cleaner head removes ground-in dirt from carpets

    Soft roller cleaner head

    Engineered with soft woven nylon and anti-static carbon fiber, for hard floors

    Mini Motorized tool

    Motorized brush bar tackles hair and ground-in dirt, in tight spaces.

    Mini soft dusting brush

    With soft nylon bristles to clean delicate surfaces and fabrics

    Combination tool

    Two tools in one - brush and wide nozzle. For simple switching between tasks

    Crevice tool

    Designed for precise cleaning around edges and narrow gaps

    Docking station

    Wall-mounted dock to recharge your vacuum and tidily store tools

    Price matched!
    3 free tools when you auto-register.
    • Price matched!
    • 3 free tools when you auto-register.
    Was $499.99
    $349.99
    Save $150.00
    Price matched!
    3 free tools when you auto-register.
Play Video
Play Video

Only Dyson gives you:

Free tools with auto-registration

Free tools with auto-registration

Free tools with auto-registration

Exclusive to Dyson.com

Choose up to 3 additional tools absolutely free with auto-registration on select vacuums. To choose your free tools, see the accessory selector page after you add to cart.

Price match promise

Price match promise

Price Match Promise

Be confident that you're getting the best price on Dyson.com. If within 30 days of purchase you should find the same model currently advertised by an authorized US Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-866-664-9004 or chat to get started. Here’s what you’ll need to know:

- Product must be the exact same model number as it appears on Dyson.com and in stock.

- Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL).

- Authorized dealers are limited to Amazon, Barneys, Best Buy, Costco, Bed Bath & Beyond, Home Depot, Kohls, Lowes, Macy’s, MOMA, Neiman Marcus, QVC, Sams Club, Sears, Sephora, Target, Ulta, Video Audio Center, and Wal-Mart.

- Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, or a demonstrator product.

- Product price must not be lower due to an advertising error or misprint.

Lower price will not be honored if the result of a violation of a Dyson unilateral advertising or pricing policy or if doing so would result in a violation of a Dyson policy.

Free shipping

Free shipping

Free Shipping

The shipping cost of machines (vacuum cleaners, fans, heaters, humidifiers, purifiers, hair dryers, and lighting) is free of charge when ordering on Dyson.com. In-stock orders received by 1:00 PM Eastern Time Monday-Friday will usually ship same day. Orders will usually ship the next business day if received after 1:00 PM Eastern Time, on Saturday-Sunday, or on public holidays. All tools, accessories, and spare parts will ship separately, and be delivered between 10-15 business days. Any items not part of an order containing a machine will incur a $8.95 shipping and handling charge.

On acceptance of orders, Dyson will make every effort to process them within the stated time frame. Dyson will not be held liable for shipping delays caused by severe weather or unforeseen events. To ensure the security of purchases, Dyson may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to distribution center and inventory availability. Dyson only ships to US delivery addresses in the 50 states, and cannot deliver to PO boxes or APO/FPO addresses.

30-day or 90-day money-back guarantee

30-day or 90-day money-back guarantee

Money-back Guarantee

If you'd like to return a Dyson machine for a full refund, you need to do so within 30 days of purchase. For Dyson Cyclone V10™ vacuums, you have 90 days from purchase. Dyson Direct will pay for return freight. 

 

Customer Service Helpline

If you have questions please contact us. You can email or call:

-  questions@dyson.com - Our Digital Support team is available 24 hours a day, 7 days a week. Most inquiries are handled within two hours or less

- 1-866-MY-DYSON (1-866-693-9766) - Our Helpline is available from 8am - 8pm Monday to Friday, and 9am-6pm Saturday (closed Sunday). 

 

Dyson Direct Returns Policy

If you wish to return any product purchased from Dyson Direct, please contact our toll-free Contact Center at 1-866-MY-DYSON (1-866-693-9766) prior to returning your merchandise. 

To receive a full refund for an item purchased from Dyson, please follow these three steps:

1. Call the Contact Center to initiate your return and to identify the correct return shipping address and method.

2. Package the item(s) to be returned in the original Dyson packaging.

3. Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.

Please allow 4-8 weeks for return processing. Products returned to Dyson will receive a full refund.