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Dyson V11™ vacuum reviews

Customer reviews powered by Bazaarvoice

Choose your model

  • Dyson V11 Torque Drive

    Twice the suction of any cord-free vacuum.¹

    LCD screen displays run time countdown and performance. Lets you switch easily between Eco, Auto and Boost.

    297 Reviews

    Color:  Blue
    Black Black Copper Copper Blue Blue
    9 tools and accessories included See all Hide Click to learn more
    High Torque cleaner head

    High Torque cleaner head With Dynamic Load Sensor (DLS) technology. Intelligently adapts suction to deep clean carpets. Extends run time on hard floors.

    Mini Motorized tool

    Great for cleaning smaller surfaces, upholstery and stairs

    Combination tool

    Two tools in one - brush and wide nozzle. For simple switching between tasks

    Crevice tool

    Designed for precise cleaning around edges and narrow gaps.

    Mini soft dusting brush

    With soft nylon bristles to clean delicate surfaces and fabrics

    Stubborn dirt brush

    Stiff nylon bristles dislodge stubborn dirt from floors and furniture.

    Wand storage clip

    Handily stores the Combination and Crevice tools on the wand of your vacuum. So they're always there when you need them.

    Docking station

    Wall-mounted Dok to recharge your vacuum and tidily store tools.

    Charger

    Charges your vacuum with or without the docking station

    Free floor dok worth $130 and toolkit worth up to $75 when you auto-register.
    • Free floor dok worth $130 and toolkit worth up to $75 when you auto-register.
    Was $699.99
    $499.99
    Save $200.00
    Free floor dok worth $130 and toolkit worth up to $75 when you auto-register.
    Add to Basket
    Learn more

  • EXCLUSIVE COLOR
    Dyson V11 Torque Drive

    Twice the suction of any cord-free vacuum.¹

    LCD screen displays run time countdown and performance. Lets you switch easily between Eco, Auto and Boost.

    297 Reviews

    Color:  Copper
    Black Black Copper Copper Blue Blue
    9 tools and accessories included See all Hide Click to learn more
    High Torque cleaner head

    High Torque cleaner head With Dynamic Load Sensor (DLS) technology. Intelligently adapts suction to deep clean carpets. Extends run time on hard floors.

    Mini Motorized tool

    Great for cleaning smaller surfaces, upholstery and stairs

    Combination tool

    Two tools in one - brush and wide nozzle. For simple switching between tasks

    Crevice tool

    Designed for precise cleaning around edges and narrow gaps.

    Mini soft dusting brush

    With soft nylon bristles to clean delicate surfaces and fabrics

    Stubborn dirt brush

    Stiff nylon bristles dislodge stubborn dirt from floors and furniture.

    Wand storage clip

    Handily stores the Combination and Crevice tools on the wand of your vacuum. So they're always there when you need them.

    Docking station

    Wall-mounted Dok to recharge your vacuum and tidily store tools.

    Charger

    Charges your vacuum with or without the docking station

    Free floor dok worth $130 and toolkit worth up to $75 when you auto-register.
    • Free floor dok worth $130 and toolkit worth up to $75 when you auto-register.
    Was $699.99
    $499.99
    Save $200.00
    Free floor dok worth $130 and toolkit worth up to $75 when you auto-register.
    Add to Basket
    Learn more

  • EXCLUSIVE BLACK EDITION
    Dyson V11 Torque Drive

    Twice the suction of any cord-free vacuum.¹

    LCD screen displays run time countdown and performance. Lets you switch easily between Eco, Auto and Boost.

    257 Reviews

    Color:  Black
    Black Black Copper Copper Blue Blue
    9 tools and accessories included See all Hide Click to learn more
    High Torque cleaner head

    High Torque cleaner head With Dynamic Load Sensor (DLS) technology. Intelligently adapts suction to deep clean carpets. Extends run time on hard floors.

    Mini Motorized tool

    Great for cleaning smaller surfaces, upholstery and stairs

    Combination tool

    Two tools in one - brush and wide nozzle. For simple switching between tasks

    Crevice tool

    Designed for precise cleaning around edges and narrow gaps.

    Mini soft dusting brush

    With soft nylon bristles to clean delicate surfaces and fabrics

    Stubborn dirt brush

    Stiff nylon bristles dislodge stubborn dirt from floors and furniture.

    Wand storage clip

    Handily stores the Combination and Crevice tools on the wand of your vacuum. So they're always there when you need them.

    Docking station

    Wall-mounted Dok to recharge your vacuum and tidily store tools.

    Charger

    Charges your vacuum with or without the docking station

    Free floor dok worth $130 and toolkit worth up to $75 when you auto-register.
    • Free floor dok worth $130 and toolkit worth up to $75 when you auto-register.
    Was $699.99
    $499.99
    Save $200.00
    Free floor dok worth $130 and toolkit worth up to $75 when you auto-register.
    Add to Basket
    Learn more

  • Dyson V11 Animal

    Twice the suction of any cord-free vacuum.¹

    222 Reviews

    8 tools and accessories included See all Hide Click to learn more
    High Torque cleaner head

    High Torque cleaner head With Dynamic Load Sensor (DLS) technology. Intelligently adapts suction to deep clean carpets. Extends run time on hard floors.

    Mini Motorized tool

    Great for cleaning smaller surfaces, upholstery and stairs

    Combination tool

    Two tools in one - brush and wide nozzle. For simple switching between tasks

    Crevice tool

    Designed for precise cleaning around edges and narrow gaps.

    Stubborn dirt brush

    Stiff nylon bristles dislodge stubborn dirt from floors and furniture.

    Wand storage clip

    Handily stores the Combination and Crevice tools on the wand of your vacuum. So they're always there when you need them.

    Docking station

    Wall-mounted Dok to recharge your vacuum and tidily store tools.

    Charger

    Charges your vacuum with or without the docking station

    Free toolkit worth up to $75 when you auto-register.
    • Free toolkit worth up to $75 when you auto-register.
    Was $599.99
    $449.99
    Save $150.00
    Free toolkit worth up to $75 when you auto-register.
    Add to Basket
    Learn more

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Only Dyson gives you:

Free tools with auto-registration

Free tools with auto-registration

Exclusive to Dyson.com
Free shipping

Free 2-day Shipping

Exclusions apply.
2-year warranty

2-year warranty

Includes parts and labor
90-day money-back guarantee

90-day money-back guarantee

With free shipping on returns
Free tools with auto-registration

Free tools with auto-registration

Free tools with auto-registration

Exclusive to Dyson.com

Choose up to 3 additional tools absolutely free with auto-registration on select vacuums. To choose your free tools, see the accessory selector page after you add to cart.

Free tools worth up to $99.99. Amount may vary based on tool selection and availability.

Free shipping

Free 2-day Shipping

Free 2-day shipping

Please allow 1-2 business days for order processing.

The shipping cost of machines (vacuum cleaners, fans, heaters, humidifiers, purifiers, hair dryers, and lighting) is free of charge when ordering on Dyson.com for select zip codes. Eligibilty varies by location of item and the shipping address zip code. In-stock orders received by 1:00 PM Eastern Time Monday-Friday will usually ship same day. Orders will usually ship the next business day if received after 1:00 PM Eastern Time, on Saturday-Sunday, or on public holidays. All spares and accessories will ship separately, and be delivered between 10-15 business days. Any items not part of an order containing a machine will incur a $8.95 shipping and handling charge.

On acceptance of orders, Dyson will make every effort to process them within the stated time frame. Dyson will not be held liable for shipping delays caused by severe weather or unforeseen events. To ensure the security of purchases, Dyson may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to distribution center and inventory availability. Dyson only ships to US delivery addresses in the 50 states, and cannot deliver to PO boxes or APO/FPO addresses.

2-year warranty

2-year warranty

Dyson parts and labor warranty

All Dyson cordless vacuums, purifiers, humidifiers, heaters, fans, and hair dryers are covered by our 2-years parts and labor warranty. All Dyson upright and canister vacuums are covered by our 5-years parts and labor warranty. But we'll still be here when yours runs out; we provide Dyson technology owners with a lifetime of support.

If you need to contact Dyson for advice, you'll speak to a Dyson employee in our US office. Phone, email, live chat, Facebook, Twitter; our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.

And when you buy from dyson.com, we register your warranty automatically - you won't have to fill in any more forms.

90-day money-back guarantee

90-day money-back guarantee

Money-back Guarantee

If you’d like to return a Dyson machine for a full refund, you need to do so within 30 days of purchase. For Dyson Cyclone V10™ vacuums , you have 90 days from purchase. Dyson Direct will pay for return freight.

 

Customer Service Helpline

If you have questions please contact us. You can email or call:

- questions@dyson.com - Our Digital Support team is available 24 hours a day, 7 days a week. Most inquiries are handled within two hours or less

- 1-866-MY-DYSON (1-866-693-9766) - Our Helpline is available from 8am - 8pm Monday to Friday, and 9am-6pm Saturday (closed Sunday). 

 

Dyson Direct Returns Policy

If you wish to return any product purchased from Dyson Direct, please contact our toll-free Contact Center at 1-866-MY-DYSON (1-866-693-9766) prior to returning your merchandise. 

To receive a full refund for an item purchased from Dyson, please follow these three steps:

1. Call the Contact Center to initiate your return and to identify the correct return shipping address and method.

2. Package the item(s) to be returned in the original Dyson packaging.

3. Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.

Please allow 4-8 weeks for return processing. Products returned to Dyson will receive a full refund and Dyson will pay for the return freight.

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