Hair Care Owner Rewards

• Financing from 0% APR
• Pay over 6 months at 0% APR on qualifying purchases.
• Spread the cost with affordable monthly payments.
• Subject to eligibility and approval. Payment options are shown at checkout.
• Learn more about financing

Free shipping is applied to all orders. (Arrives in 3-5 business days).

Orders containing a tool, spare part, accessory, or gift with purchase may ship separately.

More information on shipping

Price match promise

Be confident that you are getting the best price on Dyson.com if within 30 days of purchase you should find the same model currently advertised by an authorized US Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-866-664-9004 or chat to get started. Here’s what you’ll need to know.

• Product must be the exact same model number as it appears on Dyson.com and in stock.
• Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL).
• Authorized dealers are limited to Abt, Amazon, Best Buy, Home Depot, Lowes, Target, Crate & Barrel, Luxury Home Store, Power Sales, AAFES, FreeFlow, Ollie's Bargain Outlet, Marines, Coast Guard, Neiman Marcus, Bergdorf Goodman, Nordstrom, Violet Grey, Sephora, Blue Mercury, Ulta, Dillard's, Rakerock.com, Revolve, NFM, Brainstorm / Rymax, HSN, QVC, Sam's Club, Costco, BJ's, WOOT, InMotion Entertainment, and Navy.
• Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, “clearance” or a demonstrator product.
  
• Product price must not be lower due to an advertising error or misprint.
• Lower price will not be honored if the result of a violation of a Dyson unilateral advertising or pricing policy or if doing so would result in a violation of a Dyson policy.

Extended Holiday Returns​

Purchases made between November 1st and December 25th can be returned up until 5:00 PM CST on January 31st, 2027. If you wish to return any product purchased from Dyson Direct, please contact our toll-free Contact Center at 1-866-MY-DYSON (1-866-693-9766) or visit dyson.com/returns prior to returning your merchandise. ​

To receive a full refund for an item purchased from Dyson, please follow these three steps: ​
 ​

• Call the Contact Center to initiate your return and to identify the correct return shipping address and method. ​

• Package the item(s) to be returned in the original Dyson packaging. ​

• Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.​

Please allow 4-8 weeks for return processing. Products returned to Dyson will receive a full refund and Dyson will pay for the return shipping.​

Refurbished machines are considered final sale and are not eligible for returns, only warranty service.​

Money-back Guarantee​

If you’d like to return a Dyson machine* for a full refund, you need to return the machine, accessories, and attachments within 14 days from the delivery date. For purchases made at a Dyson Demo Store or Dyson Service Center, a return must be made within 30 days from the purchase date. Dyson Direct will pay for return shipping.​

Customer Service Helpline​

If you have questions please contact us. You can email or call:​

• questions@dyson.com - Our Digital Support team is available 24 hours a day, 7 days a week. Most inquiries are handled within two hours or less​

• 1-866-MY-DYSON (1-866-693-9766) - Our Helpline is available from Monday-Saturday (closed Sunday).