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Frequently asked questions

Is Dyson Chitosan™ Pre-style cream Straight to wavy rich conditioning the right product for me?

The Dyson Chitosan™ Pre-style cream Straight to wavy rich conditioning has been carefully engineered for hair that is naturally straight, slightly wavy, or has defined S-shaped waves, and that requires more hair nourishment. Our rich conditioning formulas, which contain more intensely nourishing ingredients like castor seed oil, condition for soft, shiny styles.

If your hair is naturally curly to coily, or you require lighter conditioning, please explore one of our other Pre-style cream variants.

Should my hair be damp, wet or dry before using my Dyson Chitosan™ Pre-style cream?

Dyson Chitosan™ Pre-style cream should be applied on damp, towel-dried hair, before drying and styling.

How much product should I use?

The amount of Pre-style cream that’s right for you will vary depending on factors such as your hair length, density, thickness and condition. Less is often more with our Pre-style cream. We recommend starting with 2-5 pumps and building as needed for your hair. 

Our Dyson-engineered applicator is rigorously tested to deliver the same amount, pump after pump – so once you’ve established the right amount for your hair, you can count on your dosage, every time.

How long does the style hold last?

Dyson Chitosan™ Pre-style cream is engineered for flexible all-day hold, so you can help the styles you love last for longer, even in high humidity.**

How often can I use Dyson Chitosan™ Pre-style cream?

You can use the Pre-style cream as often as you like in line with your washing and styling routine. Remember, it’s best to start with freshly washed hair, and our Pre-style cream should be applied to damp, towel-dried hair before drying and styling.

Can I use Dyson Chitosan™ Pre-styling cream Straight to wavy rich conditioning with other styling products?

Our Pre-style cream can be used in your existing styling routine or on its own before styling.

What are the key ingredients in our Dyson Chitosan™ Pre-style cream Straight to wavy rich conditioning?

Chitosan is the hero ingredient in our Dyson Chitosan™ hair styling range. Chitosan enables our Triodetic™ technology which helps create flexible bonds that support hair strand by strand, for flexible all-day hold* and natural movement, without the crunch. Each formula has been precisely blended with ingredients that deliver the best results for each hair type. Our Straight to wavy rich conditioning cream, which contains nourishing conditioning agents like castor seed and argan oils, helps reduce frizz and maintain natural shine, while leaving your hair feeling conditioned and moisturised. 

Jojoba and beeswax also work as excellent emollients to give our formulation a rich, cream consistency for moisturised hair without weighing your styles down.

Do I need to use a Dyson hair care device to see benefits from Dyson Chitosan™ Pre-style cream?

Our Dyson Chitosan™ products are compatible with all styling routines, no matter the tool you’re using.

However, Dyson Chitosan™ Pre-style cream and Post-style serum are the only styling products specifically designed and tested to work with Dyson hair care devices, following the same engineering mindset. So if you already own a Dyson hair care device, or you’re looking to buy one, Dyson Chitosan™ hair styling products are the perfect partner to help your styles, last longer, even in high humidity.**

Is Dyson Chitosan™ Pre-style cream safe to use on colored and chemically treated hair?

Yes, our Dyson Chitosan™ hair styling products are safe to use on bleached, colored, and chemically treated hair.

Does Dyson Chitosan™ Pre-style cream offer heat protection?

No. The best way to protect your hair from extreme heat damage, is to reduce your exposure to extreme heat. At Dyson, we’ve engineered our hair care devices to style with control and less reliance on heat.