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Repairs and servicing information

If your Dyson machine isn’t working properly, please visit our Troubleshooting page where we may be able to help you fix it.

Your Dyson vacuum cleaner is designed to give you many years of excellent performance.

Like all machines, it will work better if regularly serviced. We offer a free repair assessment from a Dyson Service Engineer on Dyson machines in and outside warranty.   

Once the assessment is complete, the Dyson Service Engineer will  review all options available to you including service, repair or even upgrading to new technology.

Booking and cancelling your service

No appointments are necessary and repairs are completed on a first come, first serve basis. We will always work to meet your service speed expectations and most repairs can be completed while you wait. If a repair cannot be completed when you arrive, we will provide you with a time frame for completion.  See below for service in your area. 

Find a Service Center near you

Dyson Service Centers are here for when you need expert help, in person. Whether you're having trouble with your current machine, are interested in buying a new one, or simply want  to experience Dyson technology, we’re happy to help.

Click here to find a Service Center near you.

On the day

Your Dyson Service Engineer will assess your machine and advise you of any action needed before doing any work. You’ll also be able to view and purchase an extensive range of Dyson accessories for your machine.

Buying Dyson Products

You can buy spares and accessories for most Dyson products on our Replacement parts page. Or you can buy them directly from one of our Service Centers, along with a full range of our newest products.