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Contact us

Expert customer service, 7 days a week

Online support for your machine

Troubleshooting

Our step-by-step tool helps you get your machine working again.

Start troubleshooting

Spare parts and accessories

Genuine Dyson parts to keep your machine running smoothly.

Find spare parts and accessories

YouTube Support

For how-to and support videos please visit:

youtube.com/dyson

Live chat

The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom left corner of your screen at any time.

Phone

844-705-4777
Our helpline hours:
8:00am - 8:00pm CST Monday to Friday
9:00am - 6:00pm CST Saturday

Email

help@dyson.com
To help us address your inquiry as quickly as possible, please include the following in your email:

  • Your name
  • Contact number
  • Product model or serial number

Delivery and returns

View delivery and returns information.

See our returns policy
See delivery information