You can update your contact preferences at any time in the Keep in touch section of Your Dyson.If you have a Your Dyson account, you can log in below to manage your contact options.
Be confident that you're getting the best price on Dyson.com. If within 30 days of purchase you should find the same model currently advertised by an authorized US Dyson retailer at a lower price, we’ll refund you the difference if the below details are satisfied, Visit dyson.com/pricematch, chat, or contact our Customer Service team at 1-866-664-9004 to get started. Here are the details you’ll need to know:
Product must be the exact same model number as it appears on Dyson.com and in stock.
Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL. Advertised price must be the listed price; membership/loyalty or promo code entries are not eligible for price matching).
Authorized dealers are limited to Amazon, Best Buy, Costco, Bed Bath & Beyond, Home Depot, Lowes, QVC, Sam's Club, and Target. Excludes third party marketplace sellers.
Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, “close out”, “clearance” or a demonstrator product.
Product price must not be lower due to an advertising error or misprint.
Hair Care products, which includes Dyson Supersonic, Dyson Airwrap, and Dyson Corrale, are not eligible for price matching.
Lower price will not be honored if the result of a violation of a Dyson unilateral advertising or pricing policy or if doing so would result in a violation of a Dyson policy.
Free shipping
Free shipping - Exclusions apply.
Please allow 1-2 business days for order processing.
The shipping cost of machines (vacuum cleaners, fans, heaters, humidifiers, purifiers, hair dryers, and lighting) is free of charge when ordering on Dyson.com for select zip codes. Eligibility varies by location of item, availability, and the shipping address zip code. In-stock orders received by 12:00 PM Eastern Time Monday-Friday will usually ship same day. Orders will usually ship the next business day if received after 1:00 PM Eastern Time, on Saturday-Sunday, or on public holidays. All spares and accessories will ship separately, and be delivered between 10-15 business days. Any items not part of an order containing a machine will incur a $8.95 shipping and handling charge.
On acceptance of orders, Dyson will make every effort to process them within the stated time frame. Dyson will not be held liable for shipping delays caused by severe weather or unforeseen events. To ensure the security of purchases, Dyson may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to distribution center and inventory availability. Dyson only ships to US delivery addresses in the 50 states, cannot deliver to PO boxes or APO/FPO addresses, and cannot guarantee scheduled delivery to Hawaii and Alaska.
2-year warranty
Dyson parts and labor warranty
All Dyson cordless vacuums, purifiers, humidifiers, heaters, fans, and hair dryers are covered by our 2-years parts and labor warranty. All Dyson upright and canister vacuums are covered by our 5-years parts and labor warranty. But we'll still be here when yours runs out; we provide Dyson technology owners with a lifetime of support.
If you need to contact Dyson for advice, you'll speak to a Dyson employee in our US office. Phone, email, live chat, Facebook, Twitter; our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.
And when you buy from dyson.com, we register your warranty automatically - you won't have to fill in any more forms.
30-day money-back guarantee
Money-back Guarantee If you'd like to return a Dyson machine for a full refund, you need to do so within 30 days of purchase. For Dyson V11™ cordless vacuums, CSYS™ task lights, Lightcycle™ task lights, and Lightcycle Morph™ lights, you have 90 days from purchase. Dyson Direct will pay for return freight.
Customer Service Helpline If you have questions please contact us. You can email or call:
questions@dyson.com - Our Digital Support team is available 24 hours a day, 7 days a week. Most inquiries are handled within two hours or less
1-866-MY-DYSON (1-866-693-9766) - Our Helpline is available from 8am - 8pm Monday to Friday, and 9am-6pm Saturday (closed Sunday).
Dyson Direct Returns Policy If you wish to return any product purchased from Dyson Direct, please contact our toll-free Contact Center at 1-866-MY-DYSON (1-866-693-9766) or visit dyson.com/returns prior to returning your merchandise.
To receive a full refund for an item purchased from Dyson, please follow these three steps:
Call the Contact Center to initiate your return and to identify the correct return shipping address and method.
Package the item(s) to be returned in the original Dyson packaging.
Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.
Please allow 4-8 weeks for return processing. Products returned to Dyson will receive a full refund and Dyson will pay for the return freight.
Intelligently control and monitor your air quality, with the Dyson Link app.
Control your Dyson Pure Cool Link™ purifying fan and quickly monitor air quality indoors and out -- direct from your device. Schedule, remotely control and personalize your machine.*
Dyson purifiers capture pollutants you can’t see and circulate purified air.
All purifier heater features
Triple function Purifies year-round. Heats with thermostatic control in winter. Cooling fan in summer.
Second generation filter Captures ultrafine particles, including pollen, bacteria and pet dander.
Dyson Link app Connect to your machine from anywhere with the Dyson Link app. Requires Wi-Fi and app-enabled device. Standard data and messaging rates may apply.
Certified Asthma and Allergy friendlyᵀᴹ
Dyson purifiers are certified asthma and allergy friendly by the Asthma and Allergy Foundation of America.
Parent Tested Parent Approved
Awarded the PTPA seal of approval. The seal of approval families trust.
Jet Focus control The Dyson Pure Hot + Cool Link™ purifier heater can be used for long-range personal heating or fast, even room heating.
Air Multiplier™ technology Amplifies surrounding air, giving an uninterrupted stream of purified airflow.
Night-time mode Monitors and purifies using the quiet settings, and with a dimmed display.
Auto mode
Automatically monitors air quality, and adjusts airflow accordingly.
Voice control Using Amazon Echo, control your Dyson purifier with simple, spoken instructions. All you have to do is ask.
Safe
No fast-spinning blades or awkward grilles.
Oscillates and tilts
Oscillates to project and circulate purified air across the room.
Remote control
Curved and magnetized to store neatly on the machine.
Dyson Pure Hot+Cool Link™ HP02 purifying heater + fan (Iron/Silver)
I would recommend this fan to families with kids and pets. I like the remote option and purification of air. I used with cooling fan and am very excited to see how will it heats the space during the winter. With kids and pets its nice to not worry about a blade or a child sticking their hand in it.
Disclosure needs to be added: Disclosure: As part of Dyson’s Owners Rewards Program, I received a product to facilitate my review. All opinions are my own.
*Standard data and messaging rates may apply. Requires Wi-Fi and app-enabled device. Requires iOS version 10 or above, or Android version 5 or above. Your mobile device must have Bluetooth 4.0 support.
Certifierad för asthma & allergy friendly och astma & allergy friendly symbolen och certifiering är registrerade varumärken från Allergy Standard Limited och Asthma and Allergy Foundation of America.
