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Dyson Ball multi floor 2 front view
Dyson Ball multi floor logo

Dyson Ball Multi Floor 2 vacuum cleaner.

Engineered for tough tasks across all floors.

Was $399.99
$299.99
Save $100.00
      • 3 free tools when you auto-register.
    • 3 free tools when you auto-register.
    5 year parts and labor warranty

    5 year parts and labor warranty

    Dyson parts and labor warranty

    All Dyson cordless vacuums, purifiers, humidifiers, heaters, fans, and hair dryers are covered by our 2-years parts and labor warranty. All Dyson upright and canister vacuums are covered by our 5-years parts and labor warranty. But we'll still be here when yours runs out; we provide Dyson technology owners with a lifetime of support.

    If you need to contact Dyson for advice, you'll speak to a Dyson employee in our US office. Phone, email, live chat, Facebook, Twitter; our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.

    And when you buy from dyson.com, we register your warranty automatically - you won't have to fill in any more forms.

    Free shipping

    Free shipping

    Free Shipping

    The shipping cost of machines (vacuum cleaners, fans, heaters, humidifiers, purifiers, hair dryers, and lighting) is free of charge when ordering on Dyson.com. In-stock orders received by 1:00 PM Eastern Time Monday-Friday will usually ship same day. Orders will usually ship the next business day if received after 1:00 PM Eastern Time, on Saturday-Sunday, or on public holidays. All tools, accessories, and spare parts will ship separately, and be delivered between 7-10 business days. Any items not part of an order containing a machine will incur a $8.95 shipping and handling charge.

    On acceptance of orders, Dyson will make every effort to process them within the stated time frame. Dyson will not be held liable for shipping delays caused by severe weather or unforeseen events. To ensure the security of purchases, Dyson may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to distribution center and inventory availability. Dyson only ships to US delivery addresses in the 50 states, and cannot deliver to PO boxes or APO/FPO addresses.

    Price match guarantee

    Price match guarantee

    Price Match Guarantee

    Be confident that you're getting the best price on Dyson.com. If within 30 days of purchase you should find the same model currently advertised by an authorized US Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-866-664-9004 or chat to get started. Here’s what you’ll need to know:

    - Product must be the exact same model number as it appears on Dyson.com and in stock.

    - Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL).

    - Authorized dealers are limited to Amazon, Barneys, Best Buy, Costco, Bed Bath & Beyond, Home Depot, Kohls, Lowes, Macy’s, MOMA, Neiman Marcus, QVC, Sams Club, Sears, Sephora, Target, Ulta, Video Audio Center, and Wal-Mart.

    - Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, or a demonstrator product.

    - Product price must not be lower due to an advertising error or misprint.

    Lower price will not be honored if the result of a violation of a Dyson unilateral advertising or pricing policy or if doing so would result in a violation of a Dyson policy.

    30-day money-back policy

    30-day money-back policy

    Money-back Policy

    If you’d like to return a Dyson machine for a full refund, you need to do so within 30 days of purchase. For Dyson V8™ vacuums and Dyson V7™ vacuums, you have 90 days from purchase. Dyson Direct will pay for return freight only if the return is a result of our error (incorrect product shipped, product defect, etc.).

     

    Customer Service Helpline

    If you have questions please contact us. You can email or call:

    - questions@dyson.com - Our Digital Support team is available 24 hours a day, 7 days a week. Most inquiries are handled within two hours or less

    - 1-866-MY-DYSON (1-866-693-9766) - Our Helpline is available from 8am - 8pm Monday to Friday, and 9am-6pm Saturday (closed Sunday). 

     

    Dyson Direct Returns Policy

    If you wish to return any product purchased from Dyson Direct, please contact our toll-free Contact Center at 1-866-MY-DYSON (1-866-693-9766) prior to returning your merchandise. 

    To receive a full refund for an item purchased from Dyson, please follow these three steps:

    1. Call the Contact Center to initiate your return and to identify the correct return shipping address and method.

    2. Package the item(s) to be returned in the original Dyson packaging.

    3. Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.

    Please allow 4-8 weeks for return processing. Products returned to Dyson will receive a full refund and Dyson will pay for the return freight only if the return is a result of our error. 

    The restocking/handling fee varies by product:

    Upright and canister vacuum cleaners:
    $14.99 restocking/handling fee per unit 

    Cordless and handheld vacuum cleaners, purifiers, fans and fan heaters:
    $9.99 restocking/handling fee per unit 

    Tools, accessories and spare parts:
    $2.99 restocking/handling fee per unit

    Powerful cleaning on carpets, wood floors, vinyl and tiles. Seals in suction so microscopic dust and allergens are captured in the bin.

    Dyson vacuum on carpet

    Rides on a ball. Turns on a dime.

    Navigate furniture and obstacles with a simple turn of the wrist, for precise cleaning.

    All features

    Rides on a ball. Turns on a dime
    Streamlined profile for even easier steering around the home.

    Radial Root Cyclone™ technology
    Captures more microscopic dust than any other's cyclone.

    Self-adjusting cleaner head
    Active base plate automatically raises and lowers to seal in suction across all floors. Combined with a powerful motorized brush bar, it deep cleans dirt throughout the home.

    Instant release high-reach wand
    The hose and wand release in one quick, smooth action.

    One-click dirt emptying
    Just push the button to release the dirt.

    Washable lifetime filter
    No extra costs – just wash and re-use.

    Stair tool
    Designed for simple, effective cleaning on stairs.

    Combination tool
    Flexible cleaning, for hard-to-reach areas.

    Certified asthma & allergy friendly™ 
    Certified by the Asthma and Allergy Foundation of America. Whole-machine HEPA filtration ensures that allergens are trapped inside the machine, not expelled back into the home.

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    Dyson Ball Multi Floor 2 vacuum

    Overall rating

    99% of reviewers would recommend to a friend.

    Awesome Machine!!

    bancheta

    Best investment I ever made! Love it!! Very powerful!! Easy to handle and great transitioned from carpet to floor. Makes cleaning time done in no time.

    Read more

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    Specifications

    Weight

    15.6 lbs

    Cleaner head

    Self-adjusting cleaner head

    Cyclone technology

    Radial Root™ cyclone

    Filtration

    Washable lifetime filter

    Suction power (Powerful mode)

    245 AW

    Cord length

    31 ft

    Maximum Reach

    40 ft

    Dyson Ball Multi Floor 2 Spec

    Height

    41.93 in

    Length

    15.59 in

    Width

    13.39 in

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    In the box

    Dyson Ball Multi Floor 2 vacuum

    Combination Tool
    Stair tool

    Choose your model

    Dyson Upright Ball multi floor 2

    Next

    Overview

    Direct from Dyson

    5-year warranty

    5-year warranty

    Dyson parts and labor warranty

    All Dyson cordless vacuums, purifiers, humidifiers, heaters, fans, and hair dryers are covered by our 2-years parts and labor warranty. All Dyson upright and canister vacuums are covered by our 5-years parts and labor warranty. But we'll still be here when yours runs out; we provide Dyson technology owners with a lifetime of support.

    If you need to contact Dyson for advice, you'll speak to a Dyson employee in our US office. Phone, email, live chat, Facebook, Twitter; our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.

    And when you buy from dyson.com, we register your warranty automatically - you won't have to fill in any more forms.

    Free shipping

    Free shipping

    Free Shipping

    The shipping cost of machines (vacuum cleaners, fans, heaters, humidifiers, purifiers, hair dryers, and lighting) is free of charge when ordering on Dyson.com. In-stock orders received by 1:00 PM Eastern Time Monday-Friday will usually ship same day. Orders will usually ship the next business day if received after 1:00 PM Eastern Time, on Saturday-Sunday, or on public holidays. All tools, accessories, and spare parts will ship separately, and be delivered between 7-10 business days. Any items not part of an order containing a machine will incur a $8.95 shipping and handling charge.

    On acceptance of orders, Dyson will make every effort to process them within the stated time frame. Dyson will not be held liable for shipping delays caused by severe weather or unforeseen events. To ensure the security of purchases, Dyson may need to contact customers to validate orders, which may cause delays. Transit time may vary depending on proximity to distribution center and inventory availability. Dyson only ships to US delivery addresses in the 50 states, and cannot deliver to PO boxes or APO/FPO addresses.

    Price match guarantee

    Price match guarantee

    Price Match Guarantee

    Be confident that you're getting the best price on Dyson.com. If within 30 days of purchase you should find the same model currently advertised by an authorized US Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-866-664-9004 or chat to get started. Here’s what you’ll need to know:

    - Product must be the exact same model number as it appears on Dyson.com and in stock.

    - Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL).

    - Authorized dealers are limited to Amazon, Barneys, Best Buy, Costco, Bed Bath & Beyond, Home Depot, Kohls, Lowes, Macy’s, MOMA, Neiman Marcus, QVC, Sams Club, Sears, Sephora, Target, Ulta, Video Audio Center, and Wal-Mart.

    - Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, or a demonstrator product.

    - Product price must not be lower due to an advertising error or misprint.

    Lower price will not be honored if the result of a violation of a Dyson unilateral advertising or pricing policy or if doing so would result in a violation of a Dyson policy.

    30-day money-back policy

    30-day money-back policy

    Money-back Policy

    All products purchased from Dyson Direct must be returned within 30 days of purchase for a full refund, with the exception of Dyson V8 and V7 vacuums, which must be returned within 90 days of purchase. Dyson Direct will pay for return freight only if the return is a result of our error (incorrect product shipped, product defect, etc.).

     

    Customer Service Helpline

    If you have questions please contact us. You can email or call:

    - questions@dyson.com - Our Digital Support team is available 24 hours a day, 7 days a week. Most inquiries are handled within two hours or less

    - 1-866-MY-DYSON (1-866-693-9766) - Our Helpline is available from 8am - 8pm Monday to Friday, and 9am-6pm Saturday (closed Sunday). 

     

    Dyson Direct Returns Policy

    If you wish to return any product purchased from Dyson Direct, please contact our toll-free Contact Center at 1-866-MY-DYSON (1-866-693-9766) prior to returning your merchandise. 

    To receive a full refund for an item purchased from Dyson, please follow these three steps:

    1. Call the Contact Center to initiate your return and to identify the correct return shipping address and method.

    2. Package the item(s) to be returned in the original Dyson packaging.

    3. Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.

    Please allow 4-8 weeks for return processing. Products returned to Dyson will receive a full refund and Dyson will pay for the return freight only if the return is a result of our error. 

    The restocking/handling fee varies by product:

    Upright and canister vacuum cleaners:
    $14.99 restocking/handling fee per unit 

    Cordless and handheld vacuum cleaners, purifiers, fans and fan heaters:
    $9.99 restocking/handling fee per unit 

    Tools, accessories and spare parts:
    $2.99 restocking/handling fee per unit

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    *Suction tested to ASTM F558 at the cleaner head, dust-loaded against upright market.

    Certified asthma & allergy friendly® and the asthma & allergy friendly® symbol are certification marks and registered trademarks of Allergy Standards Limited and the Asthma and Allergy Foundation of America.