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Use our step-by-step tool to solve your machine's problem.
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Genuine Dyson spare parts and accessories for your machine:
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Battery
Battery
Part No. 970938-01
Replacement battery for your Dyson V15 Detect™, Dyson Outsize and Dyson V11™ vacuum. Please be aware Dyson V11™ vacuums use two types of battery. Some use a click-in battery while others use a standard screw-in battery. You will be able to tell by checking your machine where the handle meets the battery. If there is a large red button that releases your battery from the main body, then your machine will need this click in battery.
$149.99
How to get the best from your Dyson V15s Detect Submarine™ wet and dry vacuum cleaner.
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Washing the filter
Your Dyson vacuum cleaner has a washable filter. We recommend washing it once a month to maintain optimum suction power.
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Washing your brush bar
To maintain performance, it's important to keep your machine's washable brush bar clean. Simply detach, wash with cold water, leave to dry for 24 hours and reattach.
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The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
Live chat
The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom right corner of your screen at any time.
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