
1-year warranty
1-year warranty
We offer a 1-year warranty on tools, accessories, and spare parts. Your Dyson warranty becomes effective on the date of purchase (or the date of delivery if this is later).
Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.
Typical signs your cordless vacuum battery needs replacing
If the above issues don't relate to you visit our troubleshooting page below
Only by using genuine Dyson parts are you ensuring that your machine continues to work as intended, and that your warranty remains intact. In addition, each part or tool has a 1-year warranty.
Please be aware Dyson V11™ vacuum cleaners use two types of battery. Some use a click-in battery, while others use a standard screw-in battery. It’s important to understand which battery your Dyson V11™ vacuum requires. You will be able to tell by checking your machine where the handle meets the battery. If there is a large red button that releases your battery then your machine will need the click-in battery, if this isn’t the case then please proceed by selecting the standard screw-in battery.
There are a number of ways you can help to maintain your vacuum battery and maximize its run time.
This battery is compatible with the Dyson V11™ Outsize, Dyson V11™ vacuum (click-in) and the Dyson V15 Detect™ vacuum.
Your machine may differ from the example shown, but the process demonstrated remains the same.