Skip navigation Accessibility Statement
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

Support for your Dyson Omni-glide™ vacuum

  • Use our step-by-step tool to solve your machine's problem.

  • Genuine Dyson spare parts and accessories for your machine:

  • Battery

    Part No. 971189-01

    Replacement battery for your Dyson cordless vacuum.

    Currently out of stock.

    $149.99

    Learn more
  • Filter

    Part No. 965241-01

    Replacement filter for your Dyson cordless vacuum.

    Currently out of stock.

    $29.99

    Learn more
  • Charger

    Part No. 965254-02

    Charges your vacuum with or without the docking station.

    Currently out of stock.

    $29.99

    Learn more
  • Bin

    Part No. 965275-01

    Replacement bin for your Dyson vacuum cleaner.

    Currently out of stock.

    $39.99

    Learn more

  • How to get your Dyson machine working to its full potential.

  • Washing the filter

    We recommend washing your filter once a month for your vacuum to perform at its best. Your filter should be washed by hand, not in a dishwasher. Watch how to do it quickly and easily.

  • Emptying the bin

    To maintain suction, it's important to empty the bin before dust or debris reaches the MAX line. Watch how to do it.

  • The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

Live chat

The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom left corner of your screen at any time.

Phone

844-705-4777
Our helpline hours:

  • 8:00am - 8:00pm CST Monday to Friday
  • 9:00am - 6:00pm CST Saturday