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Support for your Dyson Omni-Glide™ vacuum

Dyson Omni-glide (Purple)

Register your machine

You can get support that's tailored to you, owner exclusives and more when you register your machine.

  • Getting started

    You can quickly get up and running with our step-by-step guide.

  • Video showing how to get started with the Dyson Omni-glide vacuum.
    Open video transcript

  • Close up of the button controls.

    Using your machine

    Understanding the two cleaning modes

    Eco mode

    The optimum balance of power and run time, for everyday hard floor cleaning with your omnidirectional soft roller cleaner head.

    Max mode

    Delivers maximum power for spot cleaning. Ideal when using your vacuum as a handheld.

Choosing the right tool for the task

Tool offerings will vary between retailers. Your machine may not have included all of the tools listed below, but they can be purchased separately on Dyson.com To see all of the tools that are compatible with your machine, click here.

  • Combination tool showing crevice pipe and brush.

    For a variety of cleans

    Two tools in one, the Combination tool provides both soft dusting and access to tight spaces.

  • Mini motorised tool being used to clean a mattress.

    For soft surfaces and upholstery

    The Mini motorized tool is ideal for cleaning sofas and mattresses.

  • Worktop tool cleaning a hard surface

    For smaller hard surfaces

    The Worktop tool conveniently cleans table tops and other surfaces.

  • Light pipe crevice tool cleaning a dark, narrow space.

    For difficult to see areas

    The Light pipe crevice tool illuminates the hidden dirt in dark spaces.

Charging your machine

  • Vacuum on charge whilst lying flat in docking station.
    Open video transcript
    Installing your docking station

    You can charge your battery using the docking station that came in the box. This can be mounted to the wall or placed on a flat surface so your machine is always ready to go. See how to set it up in the above video.

  • Battery being charged seperately.

    Charing your machine's battery

    It's important to fully charge all batteries as soon as you open the box, and after every clean. You can charge your battery on or off your machine, in or outside of the dock.

  • Brush bars, clear bin and worktop tool on a draining board while filter is being washed under running water.

    Maintaining your machine

    It's important to maintain your machine to keep it working at its best. From washing the filter to emptying the bin, you can find tips and advice below.

  • Filter being washed by hand under running water.
    Open video transcript

    Washing the filter

    We recommend washing your filter once a month for your vacuum to perform at its best. Your filter should be washed by hand, not in a dishwasher. Watch how to do it quickly and easily.

  • Close up looking down the vacuum wand.

    Checking for blockages

    The most common reason for reduced suction power is debris blocking the airflow. If this occurs, remove the wand, bin and cleaner head and clear any blockages you find.

  • Video showing how to empty the bin.
    Open video transcript

    Emptying the bin

    To maintain suction, it's important to empty the bin before dust or debris reaches the MAX line. Watch how to do it.

  • The brush bars being removed from the cleaner head.

    Detangling the brush bars

    Clearing wrapped hair and fibres relieves unnecessary strain on your machine's motor. This can be done easily by removing the brush bars from the cleaner head.

  • Brush bars on a draining board next to a tap.
    Open video transcript

    Washing the brush bars

    Removing fine dust maintains the effectiveness of your brush bars. Detach them from the cleaner head, and using cold tap water only, gently rub them until the water runs clear. Make sure they're completely dry before reusing. Watch how to do it.

Frequently asked questions

Does the vacuum work on carpets?

The omnidirectional soft roller cleaner head is engineered for hard floors only.

How often should I clean the filter?

We recommend you clean your filter around once a month, but this may be more frequent if you use your machine heavily. After cleaning your filter, always leave it to dry for at least 24 hours. Ensure it's completely dry before refitting on your machine. We strongly recommend following the cleaning instructions and cleaning by hand. The filter is not suitable for dishwasher use.

How long does the battery take to fully charge?

A full charge takes up to 3.5 hours. The LED light on the end of the handle will pulse with a blue LED light when charging and will go out when fully charged.

Can I leave my vacuum on charge?

Your battery has been designed to be left on charge, so it’s fine to leave it plugged in after charging.

Does this machine connect to the Dyson Link app?

Your machine works independently and doesn't connect to the Dyson Link app.

Why Register? More perks.

  • Exclusive Savings Events

    Save 20% during Savings Events, only for Dyson owners.

  • Free Health Check

    Reminders for free preventative maintenance checks at a Dyson Service Center near you.

  • First to know

    Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.

  • VIP Hotline

    Assistance from our U.S.-based team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.

  • Reviewer Program

    Experience the latest technology in our invitation-only reviewer program.

  • Machine Information

    Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, complementary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.