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Support for your Dyson Micro 1.5kg™ vacuum

  • Use our step-by-step tool to solve your machine's problem.

Dyson care Alexa tablet

Problem with your machine?

Try our new voice assistant.

Get troubleshooting advice for your cordless vacuum cleaner using Dyson Care

Say, "Alexa, open Dyson Care" to get started

  • Genuine Dyson spare parts and accessories for your machine:

  • Pet grooming kit

    Part No. 972205-01

    Captures loose hair as you brush your pet. Flexible bristles self-clean in an instant. For medium and long haired pets.

    $69.99

    See more
  • Detail cleaning Kit

    Part No. 972203-01

    Dyson-engineered accessories to clean delicate surfaces and hard-to-reach places. In your home or car.

    $74.99

    See more
  • Light pipe crevice tool

    Part No. 971434-05

    Designed for precise cleaning in dark and narrow spaces.

    $49.99

    See more
  • Filter

    Part No. 971178-01

    Replacement filter for your Dyson cordless vacuum.

    Currently out of stock.

    $29.99

    See more

  • How to get your Dyson machine working to its full potential.

  • Cleaning the filter

    Your filter captures fine dust which can build up over time and reduce performance. But by cleaning it at least once a month, you can help maintain suction power.

  • Replacing the battery

    With your machine unplugged from the charger, the battery can be replaced using a small Posidrive screwdriver. Watch our video to guide you through the steps.

  • The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

Live chat

The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom right corner of your screen at any time.

Phone

1-866-693-9766
Our helpline hours:

  • 8:00am - 8:00pm CST Monday to Friday
  • 9:00am - 6:00pm CST Saturday