Problem with your machine?
Try our new voice assistant.
Get troubleshooting advice for your cordless vacuum cleaner using Dyson Care
Say, "Alexa, open Dyson Care" to get started
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Genuine Dyson spare parts and accessories for your machine:
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Pet grooming kit
Part No. 972205-01
Captures loose hair as you brush your pet. Flexible bristles self-clean in an instant. For medium and long haired pets.
$69.99
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Detail cleaning Kit
Part No. 972203-01
Dyson-engineered accessories to clean delicate surfaces and hard-to-reach places. In your home or car.
$74.99
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Light pipe crevice tool
Part No. 971434-05
Designed for precise cleaning in dark and narrow spaces.
$49.99
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Filter
Part No. 971178-01
Replacement filter for your Dyson cordless vacuum.
Currently out of stock.
$29.99
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How to get your Dyson machine working to its full potential.
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Cleaning the filter
Your filter captures fine dust which can build up over time and reduce performance. But by cleaning it at least once a month, you can help maintain suction power.
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Replacing the battery
With your machine unplugged from the charger, the battery can be replaced using a small Posidrive screwdriver. Watch our video to guide you through the steps.
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The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
Live chat
The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom right corner of your screen at any time.
Phone
1-866-693-9766
Our helpline hours:
- 8:00am - 8:00pm CST Monday to Friday
- 9:00am - 6:00pm CST Saturday