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Use our step-by-step tool to solve your machine's problem.
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Genuine Dyson spare parts and accessories for your machine:
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Replacement or additional click-in battery for your Dyson Gen5Detect™ or Dyson Gen5outsize™ vacuum
Replacement or additional click-in battery for your Dyson Gen5Detect™ or Dyson Gen5outsize™ vacuum
Part No. 972382-03
Replacement or additional click-in battery for your Dyson Gen5Detect™ or Dyson Gen5outsize™ vacuum
$129.99
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Replacement or additional click-in battery for your Dyson Gen5Detect™ or Dyson Gen5outsize™ vacuum
Replacement or additional click-in battery for your Dyson Gen5Detect™ or Dyson Gen5outsize™ vacuum
Part No. 972382-04
Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.
$129.99
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Currently out of stock.
$39.99
How to get the best from your Dyson Gen5outsize™ vacuum cleaner.
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Washing the filter
Your Dyson Gen5outsize™ vacuum has a washable filter. We recommend washing it once a month to maintain optimum suction power.
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Washing your brush bar
To maintain performance, it's important to keep your machine's washable brush bar clean. Simply detach, wash with cold water, leave to dry for 24 hours and reattach.
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The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.


Live chat
The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom right corner of your screen at any time.



