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Use our step-by-step tool to solve your machine's problem.
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Genuine Dyson spare parts and accessories for your machine:
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How to get your Dyson machine working to its full potential.
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Getting to know your LCD screen
The LCD screen displays everything you need to know during each clean, including: the selected cleaning modes, the amount of particles being removed from the floor, your remaining run time, and alerts.
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Maintaining your machine
Watch our in-depth general maintenance guide on how to keep your machine performing at its best.
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The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
Live chat
The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom right corner of your screen at any time.
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