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Support for Dyson Slim Ball™ upright vacuum

  

Register your machine

You can get support that's tailored to you, owner exclusives and more when you register your machine.

Getting started

  • Play the video. How to set up your machine.

Using your machine

  • Play the video. How to empty the clear bin.

Maintaining your machine

  • Play the video. How to wash the filters.

  • Resetting the brush bar
    The brush bar is designed to shut off when jammed. Learn how to reset it after removing the cause of the jam.

  • Fixing a machine that won’t recline
    If your upright Dyson vacuum won’t recline, follow our video to troubleshoot the problem.

Useful tips

  • Safely store tools
    Clip accessories onto the vacuum's tool holster so you've always got them to hand.

  • Don't overfill it
    To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

  • Wash the filter regularly
    Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.

Why Register? More perks.

  • Exclusive Savings Events

    Save 20% during Savings Events, only for Dyson owners.

  • First to know

    Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.

  • Reviewer Program

    Experience the latest technology in our invitation-only reviewer program.

  • Machine Information

    Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, complementary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

Register your machine