Register your machine
You can get support that's tailored to you, owner exclusives and more when you register your machine.
Using your machine
Maintaining your machine
Resetting the brush bar
The brush bar is designed to shut off when jammed. Learn how to reset it after removing the cause of the jam.
Checking for blockages – wand and hose
Follow our step-by-step guide to check for blockages.
Safely store tools
Clip accessories onto the vacuum's tool holster so you've always got them to hand.
Wash the filter regularly
Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.
Don't overfill it
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.
Frequently asked questionsHow often do the filters on this machine need washing?
We recommend that you check both of the filters at least once every 3 months. You can find filter maintenance instructions in the machine's user guide.Can I use this machine with an extension cable?
No, the use of an extension cable is not recommended.
Buy direct from the people who made it
Why Register? More perks.
Exclusive Savings Events
Save 20% during Savings Events, only for Dyson owners.
Free Health Check
Reminders for free preventative maintenance checks at a Dyson Service Center near you.
First to know
Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.
Assistance from our team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.
Experience the latest technology in our invitation-only reviewer program.
Helpful tips to get the most out of your machine and keep it working at its best.
We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.