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Frequently asked questions
How often do the filters on this machine need washing?
It is recommended that you clean both of the filters at least once every three months. Filter maintenance instructions can be found in the machine's user guide.
Can I use this machine with an extension cable?
No, the use of an extension cable is not recommended.
Can I use this machine to pick up liquids?
No. Do not pick up water or other liquids with your machine.
Why Register? More perks.
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Exclusive Savings Events
Save 20% during Savings Events, only for Dyson owners.
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Free Health Check
Reminders for free preventative maintenance checks at a Dyson Service Center near you.
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First to know
Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.
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VIP Hotline
Assistance from our team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.
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Reviewer Program
Experience the latest technology in our invitation-only reviewer program.
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Machine Information
Helpful tips to get the most out of your machine and keep it working at its best.
We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.