Dyson DC25 Exclusive vacuum | Dyson DC25 upright vacuum | Dyson

/content/dam/contentfragment/dyson/prospect-capture/us/en/prospect-capture-gobal-cf

Register your machine

You can get support that's tailored to you, owner exclusives and more when you register your machine.

Register your machine

User guide

Check your user guide online or download a copy.

"Watch video"

"Watch video"

"Watch video"

Using the tools

Learn how to make the most of the tools included with your Dyson vacuum cleaner.
"Watch video"

Switching from carpets to hard floors

See how to change the settings on your machine for different floor coverings.

"Watch video"

"Watch video"

Fixing a machine that won't stand upright

Follow our simple video to troubleshoot problems where your vacuum won’t stay upright when you come to a standstill.
"Watch video"

Clearing a jammed brush bar

We demonstrate how to access the brush bar so it can be cleared of tangles.
"Watch video"

Releasing a jammed wand

If your machine’s wand is jammed in place, our quick video could help you solve the problem.

Safely store tools

Clip accessories onto the storage posts on the side of the vacuum, so you've always got them to hand.
Wash the filter regularly

Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.
Don't overfill it

Keep one eye on the bin and empty it as soon as debris reaches the MAX marker to maintain suction.

Frequently asked questions

How often do the filters on this machine need washing?

It is recommended that you clean both of the filters at least once every 3 months. Filter maintenance instructions can be found in the machine's user guide.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Do not pick up water or other liquids with your machine.

Tools to tackle more

Articulating hard floor tool

Articulating hard floor tool

Part No. 920019-01

The ultra-slim profile head pivots 180° to reach into difficult gaps.

$49.99

See details
Multi-angle brush

Multi-angle brush

Part No. 917646-01

Multi-angle brush tool makes high-reach cleaning easier

$34.99

See details
Tangle-free turbine tool

Tangle-free turbine tool

Part No. 925068-02

Counter-rotating brush heads remove hair from carpets and upholstery
- Save $35 when you add to basket
original price:
Was $69.99
current price:
$34.99

Save $35.00
See details

Why Register? More perks.

Exclusive Savings Events

Save 20% during Savings Events, only for Dyson owners.
First to know

Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.
Reviewer Program

Experience the latest technology in our invitation-only reviewer program.
Machine Information

Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

Register your machine