Frequently asked questions
It is recommended that you clean both of the filters at least once every 3 months. Filter maintenance instructions can be found in the machine's user guide.
No, the use of an extension cable is not recommended.
No. Do not pick up water or other liquids with your machine.
Tools to tackle more
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Articulating hard floor tool
Part No. 920019-01
The ultra-slim profile head pivots 180° to reach into difficult gaps.
$49.99
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Multi-angle brush
Part No. 917646-01
Multi-angle brush tool makes high-reach cleaning easier
$34.99
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Tangle-free turbine tool
Part No. 925068-02
Counter-rotating brush heads remove hair from carpets and upholstery
$49.99
Why Register? More perks.
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Exclusive Savings Events
Save 20% during Savings Events, only for Dyson owners.
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First to know
Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.
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Reviewer Program
Experience the latest technology in our invitation-only reviewer program.
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Machine Information
Helpful tips to get the most out of your machine and keep it working at its best.
We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.