Skip navigation Accessibility Statement
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

A guide to your Dyson Gen5detect™ cordless vacuum

Dyson Gen5detect Absolute
Link to the Dyson Gen5detect set-up video.

Video Transcript

Open video transcript

FAQs about the battery

How long does the battery take to fully charge?

A full charge takes up to 4.5 hours.

How will I know if the run time is getting low?

Run time is displayed on the LCD screen, and your machine will pulse three times to alert you if it's getting low.

Can I charge my batteries on and off my machine?

Yes, your swappable battery packs can be charged on or off your machine, on or off the dock. 

What's the best way to use an additional battery?

We recommend alternating your batteries regularly to prolong battery health. 

Can I leave my vacuum on charge?

Yes, the battery is designed to be left on charge, to ensure your vacuum is ready for the next use. 

Should I charge my vacuum after every use?

We recommend charging your machine after every clean to maximize run time.

  • Video still of a woman's hand pointing to the dust level inside a Dyson transparent vacuum bin.

    Video Transcript

    Open video transcript

FAQs about maintenance

How will I know if there's a blockage in my vacuum?

Your machine will pulse seven times to alert you if there's a blockage. You can follow the animated guide on your LCD screen to clear it.

How often should I clean the filter?

The LCD screen on your machine will remind you when it's time to clear your filter. This will usually be around once a month, but may be more frequent if you use your machine more heavily. After cleaning the filter, always leave it to dry for at least 24 hours. You must ensure it's completely dry before refitting. We recommend following the cleaning instructions and cleaning by hand. The filter is not suitable for dishwasher use.

FAQs about cleaner heads

Does the angled beam work across all floor types? What about lighting or sunlight?

The Illuminated cleaner head is optimized to work on any smooth, hard floor – including white surfaces and wood laminate. The angled beam is visible in up to roughly 500 lux ambient light – about the same as a well-lit kitchen space. Direct sunlight is in the order of 10,000+ lux and not possible to outshine.

How does the Digital Motorbar™ cleaner head de-tangle hair?

The de-tangling comb on the brush bar has 56 polycarbonate teeth to prevent tangling around the bristles. The comb is always in contact with the brush bar as it spins to prevent wrapping, so hair is sucked straight into the bin.

Woman shown in four positions in a living room, using the Dyson Gen5detect as both a cordless stick and a handheld vacuum.

Tools and accessories

If you need attachments for other cleaning tasks around your home, click below to view the wide range of Dyson-engineered tools and accessories.

The LCD screen displaying remaining run time.

Getting to know your LCD screen

The LCD screen displays everything you need to know during each clean, including: the selected cleaning modes, the amount of particles being removed from the floor, your remaining run time, and alerts.

Video Transcript

Open video transcript

FAQs about the LCD screen

Why do some bars move higher or faster than others?

The particle count is a scientific measurement of the debris in your bin. Each bar represents a different size of dust particle. The bars rise faster when more debris of that size is vacuumed.

Which cleaner heads and tools react to different levels of dust?

Reactive suction power works with all powered attachments, including the Digital Motorbar™ cleaner head, the Fluffy Optic™ cleaner head, and the Hair screw tool. 

Does the particle count graph work with all cleaner heads, tools and accessories?

Yes. The graph works independently of the attachments, and can be used with all cleaner heads, tools and accessories.

How do I know when my floor area is clean?

The bars on the graph will slow down and turn green to show that less debris is being picked up, letting you know your area is clean.

Dyson vacuums on display inside a Dyson Demo store.

Expert advice at the Dyson Demo Store

From help and advice about choosing the right Dyson vacuum cleaner, and tools and accessories for your home, to maintenance tips and more – just ask our Dyson Experts.