Here you can find helpful tips and advice, how-to videos, your user manual and more.
Getting started
If you haven't already, watch our quick-start video and register your machine in our getting started section.
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Register your machine
Register for instant access to how-to guides, user manuals, and more. You can also receive tailored support, straight to your inbox.
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Watch the quick-start video
Our video shows you how to assemble and set up your vacuum, so it's ready to use.
Using your machine
Getting to know your power modes
Powerful suction mode
The optimum balance of power and run time. For everyday cleaning.
Max mode
For the toughest tasks. Designed for quick, intensive cleaning of ground-in dirt.
Understanding battery life
The LED on your machine indicates the battery level when in use, and the status of your battery while charging.
Motorbar™ cleaner head
De-tangling vanes automatically clear wrapped hair from the brush bar as you clean. The integrated motor drives stiff nylon bristles into carpets to capture ground-in dirt.
Powerful 3-in-1 cleaning
In just one click, your vacuum transforms to a handheld cleaner. With a choice of accessories to clean hard-to-reach areas all around your home and car.
Dyson-engineered accessories
Our accessories add even greater versatility. Each can be attached to the wand for cleaning up high, or directly to your machine for handheld cleaning.
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Mini soft dusting brush
For vacuum-assisted dusting of screens and surfaces. Soft bristles lift dust from delicate surfaces.
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Crevice tool
Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.
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Combination tool
Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.
Charging the battery
You can charge the battery from a household power socket. Or by installing a Dyson wall dock, available to buy separately. Watch how.
Getting the best from your battery
There are a number of ways you can help to maintain your vacuum battery and maximize its run time.
Maintaining your machine
Why it's important to clean your filter regularly
The filter captures microscopic dust, which can accumulate and affect performance. Help maintain suction by washing the filter at least once a month, or more frequently if used heavily.
How to clean your filters
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1. Remove your Dyson filters
Lift the filter out of the cyclone assembly (filter A). Twist and remove the filter at the back of your machine (filter B).
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2. Remove excess dust
Tap your filters lightly to remove any loose dust and debris.
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3. Wash filter A
Hold under running water and squeeze gently until the water runs clear. Squeeze and twist filter to remove excess water.
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4. Wash filter B
Wash the inside under cold, running water. Repeat until the water runs clear. Firmly shake the filter until no water comes out.
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5. Leave to dry for 24+ hours
Dry your filters in a well-ventilated, warm place for at least 24 hours. Place filter B with the open end facing upwards. Your filters must be completely dry before you put them back into the machine, or it could damage the motor.
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6. Refit the filters
Screw filter B onto the back of your machine, rotating clockwise. Push filter A back into the cyclone assembly.
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Emptying and cleaning the clear bin
Overfilling the bin can reduce suction and affect performance. To maintain suction, empty as soon as debris reaches the MAX marker. Cleaning the bin removes dust build-up and helps optimize performance.
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Removing blockages
Your machine will pulse and then stop if there's a blockage. Our video shows you how to check and remove debris.
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FAQs
A full charge takes up to 4.5 hours.
Yes, the battery is designed to be left on charge, to ensure your vacuum is ready for the next use.
We recommend charging your machine after every clean to maximize run time.
Your machine will pulse to alert you if there’s a blockage.
This will usually be around once a month, but may be more frequent if you use your machine more heavily. After cleaning the filter, always leave it to dry for at least 24 hours. You must ensure it's completely dry before refitting. We recommend following the cleaning instructions and cleaning by hand. The filter is not suitable for dishwasher use.
We’ve re-engineered the Dyson Motobar™ cleaner head to include de-tangling technology. While it still powerfully sucks up dust and hair from all floors, we’ve added a de-tangling comb that automatically clears hair from the brush bar.
The de-tangling comb on the brush bar has 56 polycarbonate vanes to prevent tangling around the bristles. The comb is always in contact with the brush bar as it spins to prevent wrapping, so hair is sucked straight into the bin.
Your machine works independently and doesn't currently connect to the MyDyson app.
Expert advice at the Dyson Demo and online
Our Dyson Experts are on hand at the Dyson Demo store and online to help you get the most from your Dyson V7™ Advanced vacuum.
Why Register? More perks.
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Exclusive Savings Events
Save 20% during Savings Events, only for Dyson owners.
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First to know
Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.
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Dyson Technology Trial Program
Experience the latest technology in our invitation-only reviewer program.
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Machine Information
Helpful tips to get the most out of your machine and keep it working at its best.