Register your machine
You can get support that's tailored to you, owner exclusives and more when you register your machine.
You can quickly get up and running with our step-by-step guide.
Using your machine
Understanding the two cleaning modes
The optimum balance of power and run time, for everyday hard floor cleaning with your omnidirectional soft roller cleaner head.
Delivers maximum power for spot cleaning. Ideal when using your vacuum as a handheld.
Choosing the right tool for the task
Tool offerings will vary between retailers. Your machine may not have included all of the tools listed below, but they can be purchased separately on Dyson.com To see all of the tools that are compatible with your machine, click here.
For a variety of cleans
Two tools in one, the Combination tool provides both soft dusting and access to tight spaces.
For soft surfaces and upholstery
The Mini motorized tool is ideal for cleaning sofas and mattresses.
For smaller hard surfaces
The Worktop tool conveniently cleans table tops and other surfaces.
For difficult to see areas
The Light pipe crevice tool illuminates the hidden dirt in dark spaces.
Charging your machine
Installing your docking station
You can charge your battery using the docking station that came in the box. This can be mounted to the wall or placed on a flat surface so your machine is always ready to go. See how to set it up in the above video.
Charing your machine's battery
It's important to fully charge all batteries as soon as you open the box, and after every clean. You can charge your battery on or off your machine, in or outside of the dock.
Maintaining your machine
It's important to maintain your machine to keep it working at its best. From washing the filter to emptying the bin, you can find tips and advice below.
Checking for blockages
The most common reason for reduced suction power is debris blocking the airflow. If this occurs, remove the wand, bin and cleaner head and clear any blockages you find.
Detangling the brush bars
Clearing wrapped hair and fibres relieves unnecessary strain on your machine's motor. This can be done easily by removing the brush bars from the cleaner head.
For detailed instructions on maintaining your machine, you can download your user manual.
Frequently asked questions
The omnidirectional soft roller cleaner head is engineered for hard floors only.
We recommend you clean your filter around once a month, but this may be more frequent if you use your machine heavily. After cleaning your filter, always leave it to dry for at least 24 hours. Ensure it's completely dry before refitting on your machine. We strongly recommend following the cleaning instructions and cleaning by hand. The filter is not suitable for dishwasher use.
A full charge takes up to 3.5 hours. The LED light on the end of the handle will pulse with a blue LED light when charging and will go out when fully charged.
Your battery has been designed to be left on charge, so it’s fine to leave it plugged in after charging.
Why Register? More perks.
Exclusive Savings Events
Save 20% during Savings Events, only for Dyson owners.
Free Health Check
Reminders for free preventative maintenance checks at a Dyson Service Center near you.
First to know
Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.
Assistance from our U.S.-based team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.
Experience the latest technology in our invitation-only reviewer program.
Helpful tips to get the most out of your machine and keep it working at its best.
We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, complementary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.