Here you can find how-to videos, helpful tips, your user manual and more.
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It's easy to get started with your new Dyson vacuum. Our video shows you how to assemble and set up your vacuum, so it's ready to use.
Using your machine
Don't overfill it
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.
Switch tools quickly
Just slide your chosen tool onto the inlet pipe until you hear a click.
Maintaining your machine
Wash the filter regularly
Rinse under a cold tap until the water runs clear – you don't need any detergents. Squeeze out excess water and leave to dry on its side (at least 24 hours) before refitting.
Checking for blockages
Watch the video above to see how to find blockages.
Frequently asked questionsHow often does the filter on this machine need washing?
We recommend that you clean the filter at least once a month. You can find filter maintenance instructions in the machine's User Guide.
Can I use this machine with an extension cable?
No, the use of an extension cable is not recommended.
Tools to tackle more
Tangle-free turbine tool
Part No. 925068-02
Counter-rotating brush heads remove hair from carpets and upholstery
Part No. 917646-01
Multi-angle brush tool makes high-reach cleaning easier
Stiff bristle brush
Part No. 918508-01
Stiff nylon bristles dislodge stubborn dirt from floors and furniture
Buy direct from the people who made it
Why Register? More perks.
Exclusive Savings Events
Save 20% during Savings Events, only for Dyson owners.
Free Health Check
Reminders for free preventative maintenance checks at a Dyson Service Center near you.
First to know
Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.
Assistance from our team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.
Experience the latest technology in our invitation-only reviewer program.
Helpful tips to get the most out of your machine and keep it working at its best.
We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.