Getting started
Maintaining your machine
Useful tips
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Frequently asked questions
How often does the filter on this machine need washing?We recommend that you clean the filter at least once a month. You can find filter maintenance instructions in the machine's User Guide.
Can I use this machine with an extension cable?No, the use of an extension cable is not recommended.
Can I use this machine to pick up liquids?No. Don't pick up water or other liquids with your machine.
Tools to tackle more
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Reach under tool
Part No. 966451-02
Extends, bends and twists to remove dust and allergens from awkward spaces.
Please call us on 1-866-693-9766 as we don't sell this part online.
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Articulating hard floor tool
Part No. 920019-01
The ultra-slim profile head pivots 180° to reach into difficult gaps.
$49.99
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Home Cleaning Kit
Part No. 912772-10
Three tools engineered to deep clean throughout your home. Includes the multi-angle brush, soft dusting brush and the stubborn dirt brush.
Currently out of stock
$64.99
Why Register? More perks.
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Exclusive Savings Events
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First to know
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Reviewer Program
Experience the latest technology in our invitation-only reviewer program.
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Machine Information
Helpful tips to get the most out of your machine and keep it working at its best.
We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.