Activate your warranty
You can get support that's tailored to you, owner exclusives and more when you register your machine.
Maintaining your machine
Store the remote
It attaches magnetically to the top of the machine, button-side down.
Set the sleep timer to your desired length. When it reaches zero, the machine will switch to Standby mode.
Quick, easy cleaning
Just use a dry or damp cloth to wipe the loop clean – no need for any detergents or polishes.
Keep your family cool
Projects a stream of smooth, high-velocity air during warmer months.
Replacing the remote's battery
Unscrew the battery compartment, loosen the base and pull to remove. Then replace the battery and secure with the screw.
At the touch of a button, the fan will gently oscillate to cool a wider area.
Frequently asked questions
What type of battery is used in the remote control?
The battery is type CR2032 and also known as a 'Button Cell'.
Can I carry the machine by the loop amplifier?
No, we recommend that you always unplug the machine and carry it by holding the base.
Part No. 965863-13
Replacement loop amplifier for your Dyson fan.
Part No. 963473-02
Replacement base for your Dyson fan.
Part No. 965864-01
Contains instructions on how to set up and use your machine.
Why Register? More perks.
Being a Dyson product registered owner has even more perks:
Exclusive Savings Events
Save 20% during Savings Events, only for Dyson owners.
Free Health Check
Reminders for free preventative maintenance checks at a Dyson Service Center near you.
First to know
Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.
Assistance from our team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.
Experience the latest technology in our invitation-only reviewer program.
Helpful tips to get the most out of your machine and keep it working at its best.
We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.