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Support for your Dyson AM10™ humidifier Dyson humidifier (Iron/Blue)

Activate your warranty

You can get support that's tailored to you, owner exclusives and more when you register your machine.

Getting started

Play the video. How to set up your machine.

Maintaining your machine

Weekly clean
Monthly clean
Play the video. How to replace the battery in your remote.

Replacing the UV-C emitter lamp

Fault code F2 indicates a problem with the UV-C emitter lamp. We explain how to replace it in our step-by-step guide.

Replacing the piezo

Fault code F1 indicates a problem with the piezo. Replacing the piezo takes a few minutes and is explained in our step-by-step guide.

Useful tips

Protect your possessions

We recommend placing a waterproof mat or pad beneath the humidifier.

Sleep timer

Set the sleep timer to your desired length. When it reaches zero, the machine will switch to Standby mode. 

Cool down

Use your machine for powerful personal cooling, without humidifying, when conditions call for it.

Frequently asked questions

Will the humidifier purify the water in the tank?

Yes, the Dyson humidifier contains ultraviolet cleansing technology that exposes every drop of water in its tank to ultraviolet light. This kills 99.9% of bacteria in the water.

Can I use air fresheners and scented oils in the water?

No, we expressly recommend that you do not use your machine in conjunction with any of these products.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Accessories and replacement parts

Water tank plug

Part No. 966570-01

Replacement water tank plug for your Dyson humidifier.

$1.99

Learn more

Exhaust duct and seal

Part No. 966567-02

Replacement exhaust duct and seal for your Dyson humidifier.

$1.99

Learn more

User guide

Part No. 966604-02

Contains instructions on how to set up and use your machine.

$8.99

Learn more

Why Register? More perks.

Being a Dyson product registered owner has even more perks:

Exclusive Savings Events

Save 20% during Savings Events, only for Dyson owners.

Free Health Check

Reminders for free preventative maintenance checks at a Dyson Service Center near you.

First to know

Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.

VIP Hotline

Assistance from our team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.

Reviewer Program

Experience the latest technology in our invitation-only reviewer program.

Machine Information

Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.