Getting started
Problem with your machine?
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Get troubleshooting advice for your cordless vacuum cleaner using Dyson Care
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Maintaining your machine
Useful tips
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Frequently asked questions
Is my machine compatible with the Dyson Cyclone V10 Dok™?Yes, the Dyson Cyclone V10 Dok™ is compatible with all Dyson Cyclone V10™ cordless vacuums.
How often does the filter on this machine need washing?We recommend that you clean the filter at least once a month. You can find filter maintenance instructions in the machine's User Guide.
Can I use this machine with an extension cable?No, the use of an extension cable is not recommended.
Can I use this machine to pick up liquids?No. Don't pick up water or other liquids with your machine.
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Machine Information
Helpful tips to get the most out of your machine and keep it working at its best.
We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.