Dyson Ball Animal Exclusive vacuum | Dyson DC39 canister vacuum | Dyson

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Getting started

Play the video. How to set up your machine.

Maintaining your machine

Play the video. How to wash the filter.

Play the video. How to check for blockages.

The floor tool shown may vary from the product selected but the process remains the same.

Useful tips

Don't overfill it

To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.
Wash the filter regularly

Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.
Safely store tools

Clip accessories onto the vacuum's tool holster so you've always got them to hand.

User guide

Check your user guide online or download a copy.

Frequently asked questions

How often does the filter on this machine need washing?

We recommend that you check both of the filters at least once every 3 months. You can find filter maintenance instructions in the machine's user guide.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Don't pick up water or other liquids with your machine.

Tools to tackle more

Groom tool

Groom tool

Part No. 921001-01

Comfortable, mess-free grooming for medium- and long-haired dogs. Fine bristles grab loose hairs, then release them into the bin.

$69.99

See details
Articulating hard floor tool

Articulating hard floor tool

Part No. 920019-01

The ultra-slim profile head pivots 180° to reach into difficult gaps.

$49.99

See details
Multi-angle brush

Multi-angle brush

Part No. 917646-01

Multi-angle brush tool makes high-reach cleaning easier

$34.99

See details

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Machine Information

Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Registering your machine allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

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