Register your machine
You can get support that's tailored to you, owner exclusives and more when you register your machine.
Using your machine
Maintaining your machine
Don't overfill it
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.
Wash the filter regularly
Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.
Safely store tools
Clip accessories onto the storage posts on the side of the vacuum, so you've always got them to hand.
Frequently asked questions
We recommend that you clean the filter at least once every 3 to 6 months. You can find filter maintenance instructions in the machine's user guide.
No, the use of an extension cable is not recommended.
Tools to tackle more
Part No. 967368-01
Two tools in one - brush and wide nozzle. For switching between tasks
Part No. 967369-01
Velour strips pick up hair and dirt from stairs.
Quick Release Adaptor Tool
Part No. 967370-01
Replacement Quick Release Adaptor Tool for your Dyson vacuum
Buy direct from the people who made it
Why Register? More perks.
Exclusive Savings Events
Save 20% during Savings Events, only for Dyson owners.
Free Health Check
Reminders for free preventative maintenance checks at a Dyson Service Center near you.
First to know
Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.
Assistance from our team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.
Experience the latest technology in our invitation-only reviewer program.
Helpful tips to get the most out of your machine and keep it working at its best.
We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.