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Support for your Dyson Big Ball™ canister vacuum

Play the video. How to set up your machine.

Play the video. How to empty the clear bin.
Play the video. How to empty the clear bin.

Play the video. How to wash the filter.
Play the video. How to reset the brush bar.

Frequently asked questions

How often do the filters on this machine need washing?

We recommend that you clean the filter at least once every 3 to 6 months. You can find filter maintenance instructions in the machine's user guide.  

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Don't pick up water or other liquids with your machine.

Tools to tackle more

  • Quick Release Adaptor Tool

    Quick Release Adaptor Tool

    Part No. 967370-01

    Replacement Quick Release Adaptor Tool for your Dyson vacuum


    See more
  • Stair tool

    Stair tool

    Part No. 967369-01

    Velour strips pick up hair and dirt from stairs.

    Please call us on 1-866-693-9766 as we don't sell this part online.

  • Combination tool

    Combination tool

    Part No. 967368-01

    Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.


    See more