Register your machine

You can get support that's tailored to you, owner exclusives and more when you register your machine.

Getting started

Play the video. How to set up your machine.

Using your machine

Play the video. How to empty the clear bin.

Maintaining your machine

Play the video. How to reset the brush bar.

Useful tips

Don't overfill it

To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.
Wash the filter regularly

Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.
Safely store tools

Clip accessories onto the storage posts on the side of the vacuum, so you've always got them to hand.

Frequently asked questions

How often do the filters on this machine need washing?

We recommend that you clean the filter at least once every 3 to 6 months. You can find filter maintenance instructions in the machine's user guide.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Don't pick up water or other liquids with your machine.

Tools to tackle more

Quick Release Adaptor Tool

Quick Release Adaptor Tool

Part No. 967370-01

Replacement Quick Release Adaptor Tool for your Dyson vacuum

$9.99

See more

Notify me

*Required fields

Email address*

Sorry, this machine is currently out of stock. Please leave us your email address if you'd like us to notify you when it or another substantially similar machine is available. Unless you've previously opted in to receive marketing emails from Dyson, you will receive only one notify me email in relation to this or another substantially similar machine when back in stock.
Stair tool

Stair tool

Part No. 967369-01

Velour strips pick up hair and dirt from stairs.

Please call us on 1-866-693-9766 as we don't sell this part online.

See more

Notify me

*Required fields

Email address*

Sorry, this machine is currently out of stock. Please leave us your email address if you'd like us to notify you when it or another substantially similar machine is available. Unless you've previously opted in to receive marketing emails from Dyson, you will receive only one notify me email in relation to this or another substantially similar machine when back in stock.
Combination tool

Combination tool

Part No. 967368-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

$24.99

See more

Notify me

*Required fields

Email address*

Sorry, this machine is currently out of stock. Please leave us your email address if you'd like us to notify you when it or another substantially similar machine is available. Unless you've previously opted in to receive marketing emails from Dyson, you will receive only one notify me email in relation to this or another substantially similar machine when back in stock.

See more tools

Why Register? More perks.

Exclusive Savings Events

Save 20% during Savings Events, only for Dyson owners.
First to know

Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.
Reviewer Program

Experience the latest technology in our invitation-only reviewer program.
Machine Information

Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

Most searched for

Support for your Dyson Big Ball™ canister vacuum

Register your machine

Getting started

Using your machine

Maintaining your machine

Useful tips

Don't overfill it

Wash the filter regularly

Safely store tools

Frequently asked questions

Notify me

Notify me

Notify me

Why Register? More perks.

Exclusive Savings Events

First to know

Reviewer Program

Machine Information