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Support for your Dyson V7™ cordless stick vacuum

Dyson V7 Motorhead Pro Exclusive vacuum

    

Register your machine

You can get support that's tailored to you, owner exclusives and more when you register your machine.

Getting started

  • Play the video. How to set up your machine.

Using your machine

  • Play the video. How to empty the clear bin.
    Play the video. How to use the tools.
    Play the video. How to set up the docking station.
Dyson care Alexa tablet

Problem with your machine?

Try our new voice assistant.

Get troubleshooting advice for your cordless vacuum cleaner using Dyson Care

Say, "Alexa, open Dyson Care" to get started

Maintaining your machine

  • Play the video. How to wash the filter.

  • Resetting the brush bar

    The brush bar is designed to shut off when jammed. Learn how to reset it after removing the cause of the jam.

  • Checking for blockages

    Suction not what it was? Check for – and remove – temporary blockages with our step-by-step guide.

The floor tool shown may vary from the product selected but the process remains the same.

Useful tips

  • Two power modes

    Toggle between Powerful mode – for longer suction – and MAX mode, for stronger suction. Just hold down the trigger and slide the control back and forth. 

  • Switch accessories quickly

    The quick-release tools click into place, and release in moments by simply depressing the release switch.

  • Don't overfill it

    To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

Secure the charging dock

Leave at least 1.2m between the floor and the lowest screw point. Make sure it's within easy reach of a power socket so the cable has some slack.

Wash the filter regularly

Rinse under a cold tap until the water runs clear – you don't need any detergents. Squeeze out excess water and leave to dry on its side (at least 24 hours) before refitting.

Clean awkward spaces

Remove the wand and connect your chosen tool directly to the inlet pipe to use the vacuum as a handheld.

Why Register? More perks.

  • Exclusive Savings Events

    Save 20% during Savings Events, only for Dyson owners.

  • First to know

    Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.

  • Reviewer Program

    Experience the latest technology in our invitation-only reviewer program.

  • Machine Information

    Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

Register your machine