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Support for your Dyson V7™ cordless stick vacuum

Activate your warranty

You can get support that's tailored to you, owner exclusives and more when you register your machine.

Getting started

Play the video. How to set up your machine.

Using your machine

Play the video. How to empty the clear bin.
Play the video. How to use the tools.
Play the video. How to set up the docking station.

Maintaining your machine

Play the video. How to wash the filter.

Resetting the brush bar

The brush bar is designed to shut off when jammed. Learn how to reset it after removing the cause of the jam.

Checking for blockages

Suction not what it was? Check for – and remove – temporary blockages with our step-by-step guide.

The floor tool shown may vary from the product selected but the process remains the same.

Useful tips

Two power modes

Toggle between Powerful mode – for longer suction – and MAX mode, for stronger suction. Just hold down the trigger and slide the control back and forth. 

Switch accessories quickly

The quick-release tools click into place, and release in moments by simply depressing the release switch.

Don't overfill it

To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

Secure the charging dock

Leave at least 1.2m between the floor and the lowest screw point. Make sure it's within easy reach of a power socket so the cable has some slack.

Wash the filter regularly

Rinse under a cold tap until the water runs clear – you don't need any detergents. Squeeze out excess water and leave to dry on its side (at least 24 hours) before refitting.

Clean awkward spaces

Remove the wand and connect your chosen tool directly to the inlet pipe to use the vacuum as a handheld.

Frequently asked questions

How often does the filter on this machine need washing?

We recommend that you clean the filter at least once a month. You can find filter maintenance instructions in the machine's user guide.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Don't pick up water or other liquids with your machine.

Tools to tackle more

Cord free adaptor

Part No. 968235-01

Replacement cord free adaptor for your Dyson vacuum cleaner.

Please call us on 1-866-693-9766 as we don't sell this part online.

Combination tool

Part No. 967482-01

Two tools in one - brush and wide nozzle. For simple switching between tasks

$19.99

Learn more

Mini Motorhead

Part No. 967479-04

Great for cleaning smaller surfaces, upholstery and stairs

$49.99

Learn more

Why Register? More perks.

Being a Dyson product registered owner has even more perks:

Exclusive Savings Events

Save 20% during Savings Events, only for Dyson owners.

Free Health Check

Reminders for free preventative maintenance checks at a Dyson Service Center near you.

First to know

Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.

VIP Hotline

Assistance from our team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.

Reviewer Program

Experience the latest technology in our invitation-only reviewer program.

Machine Information

Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.