Skip navigation Accessibility Statement
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.
Change your contact preferences.
Change your contact preferences.
Your basket is empty. Your basket has items in it Click to view the basket
Secure Checkout

Support for your Dyson DC39 canister vacuum

Dyson Ball Multi Floor vacuum

  

Register your machine

You can get support that's tailored to you, owner exclusives and more when you register your machine.

Getting started

Play the video. How to set up your machine.

Video Transcript

Open video transcript

Maintaining your machine

Play the video. How to wash the filter.

Video Transcript

Open video transcript
Play the video. How to check for blockages.

Video Transcript

Open video transcript

The floor tool shown may vary from the product selected but the process remains the same.

Useful tips

  • Don't overfill it

    To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

  • Wash the filter regularly

    Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.

  • Safely store tools

    Clip accessories onto the vacuum's tool holster so you've always got them to hand.

Frequently asked questions

How often does the filter on this machine need washing?

We recommend that you check both of the filters at least once every 3 months. You can find filter maintenance instructions in the machine's user guide.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Don't pick up water or other liquids with your machine.

Tools to tackle more

  • Groom tool

    Part No. 921001-01

    Comfortable, mess-free grooming for medium- and long-haired dogs. Fine bristles grab loose hairs, then release them into the bin.

    $69.99

    See more

  • Articulating hard floor tool

    Part No. 920019-01

    The ultra-slim profile head pivots 180° to reach into difficult gaps.

    $49.99

    See more

  • Multi-angle brush

    Part No. 917646-01

    Multi-angle brush tool makes high-reach cleaning easier

    $34.99

    See more
See more tools

Why Register? More perks.

  • Exclusive Savings Events

    Save 20% during Savings Events, only for Dyson owners.

  • First to know

    Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.

  • Dyson Technology Trial Program

    Experience the latest technology in our invitation-only reviewer program.

  • Machine Information

    Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Registering your machine allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

Register your machine