Maintaining your machine
Checking for blockages
Follow our step-by-step guide to check for blockages.
The floor tool shown may vary from the product selected but the process remains the same.
Clearing the brush bar
We demonstrate how to access the brush bar so it can be cleared of tangles.
Don't overfill it
Keep one eye on the bin and empty it as soon as debris reaches the MAX marker to maintain suction.
Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.
Safely store tools
Clip accessories onto the vacuum's tool holster so you've always got them to hand.
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Free Health Check
Reminders for free preventative maintenance checks at a Dyson Service Center near you.
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Helpful tips to get the most out of your machine and keep it working at its best.
Part No. 914417-01
Replacement stair tool for your Dyson vacuum cleaner.
Zorb carpet cleaning powder
Part No. 903914-07
Carpet maintenance powder can be used to keep new carpets looking new without the drawbacks of wet cleaning.
Dyzolv spot cleaner
Part No. 903888-06
Contains four active agents to remove spills and spots, even on wool and stain-resistant fabrics.
Solve a problem
Our step-by-step tool helps you get your machine working again.
Frequently asked questions
How often does the filter on this machine need washing?
We recommend that you clean the filter at least once a month. You can find filter maintenance instructions in the machine's User Guide.
Can I use this machine with an extension cable?
No, the use of an extension cable is not recommended.