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You can get support that's tailored to you, owner exclusives and more when you register your machine.
Using your machine
Maintaining your machine
The floor tool shown may vary from the product selected but the process remains the same.
Switch tools quickly
Just slide your chosen tool onto the inlet pipe until you hear a click.
Wash the filter regularly
Rinse under a cold tap until the water runs clear – you don't need any detergents. Squeeze out excess water and leave to dry on its side (at least 24 hours) before refitting.
Don't overfill it
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.
Frequently asked questionsHow often does the filter on this machine need washing?
We recommend that you clean the filter at least once a month. You can find filter maintenance instructions in the machine's User Guide.
Can I use this machine with an extension cable?
No, the use of an extension cable is not recommended.
Tools to tackle more
Mini Motorized tool
Part No. 966086-01
Great for cleaning smaller surfaces, upholstery and stairs
Part No. 965815-01
Designed for precise cleaning around edges and narrow gaps
Part No. 967837-02
Plugs into a 12V lighter socket for charging in your car, caravan or boat
Buy direct from the people who made it
Why Register? More perks.
Exclusive Savings Events
Save 20% during Savings Events, only for Dyson owners.
Free Health Check
Reminders for free preventative maintenance checks at a Dyson Service Center near you.
First to know
Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.
Assistance from our team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.
Experience the latest technology in our invitation-only reviewer program.
Helpful tips to get the most out of your machine and keep it working at its best.
We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.