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Register your machine

You can get support that's tailored to you, owner exclusives and more when you register your machine.

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Getting started

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Using your machine

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Maintaining your machine

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Resetting the brush bar
The brush bar is designed to shut off when jammed. Learn how to reset it after removing the cause of the jam.
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Fixing a machine that won’t recline
If your upright Dyson vacuum won’t recline, follow our video to troubleshoot the problem.

Useful tips

Safely store tools
Clip accessories onto the vacuum's tool holster so you've always got them to hand.
Don't overfill it
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.
Wash the filter regularly
Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.

User guide

Check your user guide online or download a copy.

Frequently asked questions

How often does the filter on this machine need washing?

We recommend that you clean the filter at least once a month. You can find filter maintenance instructions in the machine's User Guide.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Don't pick up water or other liquids with your machine.

Tools to tackle more

Groom tool

Groom tool

Part No. 921001-01

Comfortable, mess-free grooming for medium- and long-haired dogs. Fine bristles grab loose hairs, then release them into the bin.

$69.99

See details
Articulating hard floor tool

Articulating hard floor tool

Part No. 920019-01

The ultra-slim profile head pivots 180° to reach into difficult gaps.

$49.99

See details
Multi-angle brush

Multi-angle brush

Part No. 917646-01

Multi-angle brush tool makes high-reach cleaning easier

$34.99

See details

Why Register? More perks.

Exclusive Savings Events

Save 20% during Savings Events, only for Dyson owners.
First to know

Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.
Dyson Technology Trial Program

Experience the latest technology in our invitation-only reviewer program.
Machine Information

Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Registering your machine allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

Register your machine