Skip navigation Accessibility Statement
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

Support for your Dyson Cinetic Big Ball upright vacuum

Dyson Cinetic Big Ball Multi Floor Exclusive

Frequently asked questions

Do I need to wash the filters regularly?

Yes, please view the machine's user guide for maintenance instructions.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Don't pick up water or other liquids with your machine.

Play the video. How to set up your machine.

Video Transcript

Open video transcript

Play the video. How to wash the filters.

Video Transcript

Open video transcript

Tools to tackle more

  • Soft dusting brush

    Soft dusting brush

    Part No. 908896-02

    Soft bristles gently remove dust from flat surfaces and furniture.


    See more
  • Flexi crevice tool

    Flexi crevice tool

    Part No. 917633-01

    Extends and bends. For hard-to-reach places around your home and car.

    Currently out of stock.


    See more
  • Stair tool

    Stair tool

    Part No. 920756-01

    Lifts carpet pile without sticking and captures hairs with velour strips.


    See more