Dyson Cinetic Big Ball Multi Floor Exclusive | Dyson Cinetic Big Ball upright vacuum | Dyson

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User guide

Check your user guide online or download a copy.

Frequently asked questions

Do I need to wash the filters regularly?

Yes, please view the machine's user guide for maintenance instructions.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Don't pick up water or other liquids with your machine.

Getting started

Play the video. How to set up your machine.

Maintaining your machine

Play the video. How to wash the filters.

Useful tips

Don't overfill it

Keep one eye on the bin and empty it as soon as debris reaches the MAX marker to maintain suction.
Reach anywhere

The instant release wand's long hose reaches all over and releases in one smooth action. Just attach the right tool for the job.
Safely store tools

Clip accessories onto the vacuum's tool holster so you've always got them to hand.

Tools to tackle more

Soft dusting brush

Soft dusting brush

Part No. 908896-02

Soft bristles gently remove dust from flat surfaces and furniture.

$29.99

See details
Stair tool

Stair tool

Part No. 920756-01

Lifts carpet pile without sticking and captures hairs with velour strips.

Please call us on 1-866-693-9766 as we don't sell this part online.

See details
Mattress tool

Mattress tool

Part No. 908887-02

Removes dirt and allergens from mattresses and upholstery

Please call us on 1-866-693-9766 as we don't sell this part online.

See details

Why Register? More perks.

Exclusive Savings Events

Save 20% during Savings Events, only for Dyson owners.
First to know

Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.
Reviewer Program

Experience the latest technology in our invitation-only reviewer program.
Machine Information

Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

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