Dyson DC25 Animal Plus vacuum | Dyson DC25 upright vacuum | Dyson

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User guide

Check your user guide online or download a copy.

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Using the tools

Learn how to make the most of the tools included with your Dyson vacuum cleaner.
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Switching from carpets to hard floors

See how to change the settings on your machine for different floor coverings.

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Fixing a machine that won't stand upright

Follow our simple video to troubleshoot problems where your vacuum won’t stay upright when you come to a standstill.
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Clearing a jammed brush bar

We demonstrate how to access the brush bar so it can be cleared of tangles.
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Releasing a jammed wand

If your machine’s wand is jammed in place, our quick video could help you solve the problem.

Safely store tools

Clip accessories onto the storage posts on the side of the vacuum, so you've always got them to hand.
Wash the filter regularly

Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.
Don't overfill it

Keep one eye on the bin and empty it as soon as debris reaches the MAX marker to maintain suction.

Frequently asked questions

How often do the filters on this machine need washing?

It is recommended that you clean both of the filters at least once every 3 months. Filter maintenance instructions can be found in the machine's user guide.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Do not pick up water or other liquids with your machine.

Tools to tackle more

Home Cleaning Kit

Home Cleaning Kit

Part No. 912772-05

Three tool combination to help deep clean around your home.

Currently out of stock

$64.99

See details
Soft dusting brush

Soft dusting brush

Part No. 908896-02

Soft bristles gently remove dust from flat surfaces and furniture.

$29.99

See details
Home cleaning kit

Home cleaning kit

Part No. 920435-01

Three tool combination to help deep clean around your home. Compatible with your Dyson upright and canister vacuums.

Currently out of stock

$64.95

See details

Why Register? More perks.

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Machine Information

Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

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