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Support for your Dyson DC23 canister vacuum

Dyson DC23 Animal vacuum

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You can get support that's tailored to you, owner exclusives and more when you register your machine.

Maintaining your machine

Play the video. How to wash the filter.

Video Transcript

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Useful tips

  • Safely store tools

    Clip accessories onto the storage posts on the back of the vacuum, so you've always got them to hand.

  • Wash the filter regularly

    Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.

  • Don't overfill it

    To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

Frequently asked questions

How often do the filters on this machine need washing?

We recommend that you check both of the filters at least once every 3 months. You can find filter maintenance instructions in the machine's user guide.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Don't pick up water or other liquids with your machine.

Tools to tackle more

  • Flat out floor tool

    Part No. 914617-02

    An ultra-low profile head for cleaning under sofas, beds and kitchen appliances.

    Currently out of stock.

    $49.99

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  • Mattress tool

    Part No. 908887-02

    Removes dirt and allergens from mattresses and upholstery

    $29.99

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  • Asthma and Allergy Kit

    Part No. 920111-01

    Three tools engineered to help capture dust and allergens throughout your home. Includes the soft dusting brush, flexi crevice tool and mattress tool.

    Currently out of stock.

    $69.99

    See more

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  • Machine Information

    Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.