Register your machine
You can get support that's tailored to you, owner exclusives and more when you register your machine.
Don't overfill it
Keep one eye on the bin and empty it as soon as debris reaches the MAX marker to maintain suction.
Wash the filter regularly
Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 12 hours) before refitting.
Switch tools quickly
Just slide your chosen tool onto the inlet pipe until you hear a click.
Frequently asked questions
It is recommended that you clean both of the filters at least once every three months. Filter maintenance instructions can be found in the machine's user guide.
No, the use of an extension cable is not recommended.
Tools to tackle more
Part No. 912700-01
Combines with other Dyson tools to provide a longer reach.
Part No. 917646-01
Multi-angle brush tool makes high-reach cleaning easier
Stiff bristle brush
Part No. 918508-01
Stiff nylon bristles dislodge stubborn dirt from floors and furniture
Why Register? More perks.
Exclusive Savings Events
Save 20% during Savings Events, only for Dyson owners.
Free Health Check
Reminders for free preventative maintenance checks at a Dyson Service Center near you.
First to know
Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.
Assistance from our team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.
Experience the latest technology in our invitation-only reviewer program.
Helpful tips to get the most out of your machine and keep it working at its best.
We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.