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You can get support that's tailored to you, owner exclusives and more when you register your machine.
Maintaining your machine
Don't overfill it
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.
Wash the filter regularly
Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.
Safely store tools
Clip accessories onto the storage posts on the side of the vacuum, so you've always got them to hand.
Tools to tackle more
Part No. 921001-01
Comfortable, mess-free grooming for medium- and long-haired dogs. Fine bristles grab loose hairs, then release them into the bin.
Articulating hard floor tool
Part No. 920019-01
The ultra-slim profile head pivots 180° to reach into difficult gaps.
Part No. 917646-01
Multi-angle brush tool makes high-reach cleaning easier
Frequently asked questionsHow often does the filter on this machine need washing?
We recommend that you clean the filter at least once every 3 to 6 months. You can find filter maintenance instructions in the machine's User Guide.
Can I use this machine with an extension cable?
No, the use of an extension cable is not recommended.
Can I use this machine to pick up liquids?
No. Don't pick up water or other liquids with your machine.
Why Register? More perks.
Exclusive Savings Events
Save 20% during Savings Events, only for Dyson owners.
First to know
Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.
Dyson Technology Trial Program
Experience the latest technology in our invitation-only reviewer program.
Helpful tips to get the most out of your machine and keep it working at its best.
We don’t stop caring about our machines once they’re yours. Registering your machine allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.