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Frequently asked questions
How often do the filters on this machine need washing?It is recommended that you clean both filters at least once every six months. Filter maintenance instructions can be found in the machine's user guide.
Can I use this machine with an extension cable?No, the use of an extension cable is not recommended.
Can I use this machine to pick up liquids?No. Do not pick up water or other liquids with your machine.
Tools to tackle more
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Home Cleaning Kit
Part No. 912772-05
Three tool combination to help deep clean around your home.
Currently out of stock.
$64.99
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Soft dusting brush
Part No. 908896-02
Soft bristles gently remove dust from flat surfaces and furniture.
$29.99
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Home cleaning kit
Part No. 920435-01
Three tool combination to help deep clean around your home. Compatible with your Dyson upright and canister vacuums.
$64.95
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Machine Information
Helpful tips to get the most out of your machine and keep it working at its best.
We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.