Live Support Accessibility Statement Skip navigation
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.
Change your contact preferences.
Change your contact preferences.
Contact us 1-866-693-9766
Your basket is empty. Your basket has items in it Click to view the basket

How to get the best out of your Dyson machine

Dyson DC14 vacuum

  

  

Maintaining your machine

Still from video

Washing the filter

Still from video

Standing the machine upright

Useful tips

Don't overfill it

Don't overfill it
Keep one eye on the bin and empty it as soon as debris reaches the MAX marker to maintain suction.

Wash the filter regularly

Wash the filter regularly
Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.

Safely store tools

Safely store tools
Clip accessories onto the storage posts on either side of the vacuum, so you've always got them to hand.

User guide

Check your user guide online or download a copy.

PDF 11.11 MB

Why Register? More perks.

Registration doesn't just give you Dyson's 2 or 5 year parts and labor warranty. Being a Dyson registered owner has even more perks:

Exclusive Savings Events

Registered owners save on future purchases. Receive up to 20% off purchases during 12 Owner Rewards Savings Events throughout the year.

Free Health Check

Reminders for free preventative maintenance checks at a Dyson Service Center near you.

First to know

Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.

VIP Hotline

Assistance from our U.S.-based team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.

Reviewer Program

Experience the latest technology in our invitation-only reviewer program.

Machine Information

Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Activating your parts and labor warranty allows us to give you a tailored, complementary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

troubleshooting

Solve a problem

Our step-by-step tool helps you get your machine working again.

Start troubleshooting

Frequently asked questions

How often do the filters on this machine need washing?

It is recommended that you clean both filters at least once every six months. Filter maintenance instructions can be found in the machine's User Guide. 

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Do not pick up water or other liquids with your machine.

  1. Home
  2. Support
  3. Get the most out of your machine
  4. Guides