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Support for your Dyson Cyclone V10™ cordless stick vacuum Dyson Cyclone V10 Absolute

Activate your warranty

You can get support that's tailored to you, owner exclusives and more when you register your machine.

Getting started

Play the video. How to set up your machine.

Using your machine

Play the video. How to empty the clear bin.
Play the video. How to charge and switch power modes on your machine.
Play the video. How to use the tools.

The lights on your machine

Learn about the lights on your machine and what to do if they turn on, or start flashing. 

Understanding the power modes

Learn about your machine's three power modes, and when to use them.

Setting up the docking station

See how to fit the docking station, and recharge your machine.

Maintaining your machine

Play the video. How to wash the filter.
Play the video. How to maintain your Dyson machine.

Flashing filter light

The light flashes intermittently when the filter isn’t fitted correctly, and your machine will stop. See how to refit it, and get your machine running again.   

Checking for blockages

If an object becomes lodged, your blockage indicator light will flash, and your machine may stop working. Follow our step-by-step guide to check every part.

Resetting the brush bar

The brush bar is designed to shut off when jammed. Learn how to remove the debris, and reset the brush bar.

Useful tips

Three power modes

Toggle between Suction mode 1 and 2 – and MAX mode, for stronger suction. To change modes, simply slide the control back and forth.

Switch accessories quickly

The quick-release tools click into place, and release in moments by simply depressing the release switch.

Don't overfill it

To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

Secure the charging dock

Leave at least 1.2m between the floor and the lowest screw point. Make sure it's within easy reach of a power socket so the cable has some slack.

Wash the filter regularly

Rinse under a cold tap until the water runs clear – you don't need any detergents. Shake off any excess water, then leave to dry for at least 24 hours before refitting.

Clean awkward spaces

Remove the wand and connect your chosen tool directly to the inlet pipe to use the vacuum as a handheld.

Frequently asked questions

Is my machine compatible with the Dyson Cyclone V10 Dok™?

Yes, the Dyson Cyclone V10 Dok™ is compatible with all Dyson Cyclone V10™ cordless vacuums. 

Discover more about the Dyson Cyclone V10 Dok™

How often does the filter on this machine need washing?

We recommend that you clean the filter at least once a month. You can find filter maintenance instructions in the machine's User Guide.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Don't pick up water or other liquids with your machine.

Tools to tackle more

Up top adapter

Part No. 967762-01

Twists and locks at different angles to clean high-up areas of your home

$34.99

Learn more

Extension hose

Part No. 967764-01

Enables deep cleaning in narrow or shallow spaces

$24.99

Learn more

Stubborn dirt brush

Part No. 967765-01

Stiff nylon bristles dislodge stubborn dirt from floors and furniture.

$19.99

Learn more

Why Register? More perks.

Being a Dyson product registered owner has even more perks:

Exclusive Savings Events

Save 20% during Savings Events, only for Dyson owners.

Free Health Check

Reminders for free preventative maintenance checks at a Dyson Service Center near you.

First to know

Registered owners receive exclusive events and sneak peeks at our latest technology before anyone else.

VIP Hotline

Assistance from our U.S.-based team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.

Reviewer Program

Experience the latest technology in our invitation-only reviewer program.

Machine Information

Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.