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Support for your Dyson DC11 canister vacuum Dyson DC11 Full Gear vacuum

Maintaining your machine

Play the video. How to wash the filter.

Useful tips

Safely store tools

Clip accessories onto the storage posts on the back of the vacuum, so you've always got them to hand.

Wash the filter regularly

Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.

Don't overfill it

To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

Frequently asked questions

How often does the filter on this machine need washing?

We recommend that you clean both filters at least once every 6 months. You can find filter maintenance instructions in the machine's user guide.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Don't pick up water or other liquids with your machine.

Tools to tackle more

Flexi crevice tool

Part No. 917633-01

Extends and bends. For hard-to-reach places around your home and car.

$29.99

Learn more

Home cleaning kit

Part No. 920435-01

Three tool combination to help deep clean around your home.

$64.95

Learn more

Flat out floor tool

Part No. 914617-02

An ultra-low profile head for cleaning under sofas, beds and kitchen appliances.

$49.99

Learn more

Why Register? More perks.

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Exclusive Savings Events

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Free Health Check

Reminders for free preventative maintenance checks at a Dyson Service Center near you.

First to know

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VIP Hotline

Assistance from our U.S.-based team of Dyson experts, who are on hand to help through a dedicated VIP hotline, and online support 7 days a week.

Reviewer Program

Experience the latest technology in our invitation-only reviewer program.

Machine Information

Helpful tips to get the most out of your machine and keep it working at its best.

We don’t stop caring about our machines once they’re yours. Registering your product allows us to give you a tailored, complimentary, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.