Genuine Dyson spare parts and accessories for your machine:
360 Combi Glass HEPA + Carbon air purifier filter
Part No. 965432-01
360 Combi Glass HEPA + Carbon air purifier 2-in-1 filter. We recommend replacing your filter every 12 months or when notified by your machine.
Part No. 973474-02
Remote Control. Curved and magnetized to store neatly on the machine.
How to get your Dyson machine working to its full potential.
Replacing the HEPA filter
We recommend replacing the HEPA filter every 12 months, or sooner if needed. Always turn off and unplug your machine. Press both catches on either side of the air amplifier and lift off. Remove the filter and dispose of in a household waste bin. Lower the new filter into place and reassemble your machine.
Replacing the battery
Start by removing the screw on the back of the remote. After the screw has been removed, push down on the bottom of the remote to release the battery cover. Replace the battery and click the cover back in place, then secure with screw.
The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom right corner of your screen at any time.