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Use our step-by-step tool to solve your machine's problem.
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Genuine Dyson spare parts and accessories for your machine:
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Dyson K-Carbon Filter
Dyson K-Carbon Filter
Part No. 972133-02
K-Carbon Filter for your machine. We recommend you replace it every 2 years or when notified by the MyDyson™ app.
Currently out of stock.
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HEPA filter
HEPA filter
Part No. 972132-01
H13 Grade HEPA Filter for your machine. We recommend replacing your filter every 5 years or when notified by the MyDyson™ app.
Currently out of stock.
$169.99
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How to get your Dyson machine working to its full potential.
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How to replace the K-Carbon filter
To keep your K-carbon filter working effectively, we recommend changing it every 2 years of use, or sooner if necessary.
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How to replace the HEPA filter
To ensure optimum air purification performance, we recommend replacing your HEPA filter every 5 years, or sooner if necessary.
Product colors may vary
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The service includes labor and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
Live chat
The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom right corner of your screen at any time.
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