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Be confident that you’re getting the best price on Dyson.com. Pioneering machinery for low monthly payments or 0% APR. ​

​Affirm: Rates from 0–36% APR. For example, a $500 purchase might cost $83.33/mo over 6 months at 0% APR. Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. See affirm.com/licenses for important info on state licenses and notifications.​

​Afterpay: Choose to pay in four interest-free installments or monthly payments over 6 or 12 months from 6.99-35.5%. Pay monthly loans are subject to credit check and approval and are underwritten and issued by First Electronic Bank, Member FDIC. A down payment may be required. See afterpay.com/en-US/terms-of-service for complete terms.

Free shipping is applied to all orders (Arrives in 2-7 business days).

Orders containing a tool, spare part, accessory, or gift with purchase may ship separately (Arrives in 5-7 business days).

More information on shipping

Dyson Limited Warranty Terms and Conditions

Dyson carefully monitors laws and regulations related to warranties and routinely updates its warranty terms and conditions.  We endeavor to ensure that warranty terms included with products are updated as quickly as possible, but to ensure you are viewing the current warranty terms and conditions, please visit: The Dyson Limited Warranty Terms & Conditions.

Money-back Guarantee​

If you’d like to return a Dyson machine for a full refund, you need to return the machine, accessories, and attachments within 30 days from the delivery date. For purchases made at a Dyson Demo Store or Dyson Service Center, a return must be made within 30 days from the purchase date. Dyson Direct will pay for return shipping.​

Customer Service Helpline​​

If you have questions please contact us. You can email or call:​

• questions@dyson.com - Our Digital Support team is available 24 hours a day, 7 days a week. Most inquiries are handled within two hours or less​

• 1-866-MY-DYSON (1-866-693-9766) - Our Helpline is available from Monday-Saturday (closed Sunday). 

Dyson Direct Returns Policy​

If you wish to return any product purchased from Dyson Direct, please contact our toll-free Contact Center at 1-866-MY-DYSON (1-866-693-9766) or visit dyson.com/returns prior to returning your merchandise.​

To receive a full refund for an item purchased from Dyson, please follow these three steps:​
​

• Call the Contact Center to initiate your return and to identify the correct return shipping address and method.​

• Package the item(s) to be returned in the original Dyson packaging.​

• Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. Unauthorized or COD returns will not be accepted.

Please allow 4-8 weeks for return processing. Products returned to Dyson will receive a full refund and Dyson will pay for the return shipping.

Refurbished machines are considered final sale and are not eligible for returns, only warranty service.