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Dyson Demo Store experience

Dyson Store Trade-In Event frequently asked questions

Can I bring any brand of machine to the Trade-In Event?

Yes. Any brand of hair care machine, vacuum, fan, purifier, headphones, or lamp will be accepted. You can trade in any corded hair dryers, corded hair straighteners, corded curling irons, upright vacuums, cordless vacuums, robot vacuums, car vacuums, air purifiers, corded fans, humidifiers, corded headphones, Bluetooth headphones, desk lamps, and table lamps. Note: Travel size hair dryers not included.

Does the machine I trade-in need to work?

You can trade in your current machine in any condition. The machine you bring to the Dyson Store does not have to function. We will dispose of it for you.  

Do I need to bring the same type of machine in to receive my discount?

Regardless of what type of machine you bring in you can apply the discount to the MSRP of a single, select Dyson hair care machine, vacuum, fan, purifier, headphones, or lighting. Exclusions apply. Please see the details on product exclusions.  

Can I use the 20% off discount on more than one new Dyson machine?

This offer can only be applied to the MSRP of one eligible Dyson hair care machine, vacuum, fan, purifier, headphones, or lighting.

Are any Dyson machines excluded from this offer?

Update exclusions to: This offer does not apply to Airwrap Co-anda2x, Dyson Supersonic R™ Hair Dryer and Dyson styling products.

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Owner Rewards

Exclusive 20% Savings Event